computer system periodically shuts down unexpectedly

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bcol101

Thread Starter
Joined
Nov 19, 2018
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I am having problems with my computer whereby it keeps on turning off randomly can anyone help?
 

lochlomonder

Colin
Trusted Advisor
Joined
Jul 24, 2015
Messages
2,933
Could you please download and run the TSG System Information Utility on the PC in question, and then copy the results back to this thread.

Are you doing anything specific at the time, e.g. gaming, when the PC shuts down? Sometimes, if a PC overheats and it hits a critical setting in BIOS/UEFI, it will turn off the PC to prevent damage. I'm not saying this is the case with yours, but it's one possibility we can examine.
 
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