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Computer thinks java is disabled

Discussion in 'Virus & Other Malware Removal' started by sfdave, Dec 16, 2011.

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  1. sfdave

    sfdave Thread Starter

    Joined:
    Dec 16, 2011
    Messages:
    2
    IE9, lots of stuff won't work, including Yahoo mail, anything with java, and maybe flash. Running Vista. IE9 says java is enabled. Spent hours verifying this and trying various potential solutions I found online, but nothing works. Interestingly, Google Chrome works as a browser, no java or flash problems there. But it is beyond just IE9, because one of the solutions I tried was to uninstall Norton (it was almost expired - nothing came up on it re: viruses) and install a new McAfee. But when I insert the McAfee disc, it says it can't install until java is enabled. I have downloaded a free trial version of Trend Micro in the meantime. Also, printer issues, can't really print, very sporadic, more can't then can lately, dunno if it's related...thanks very much...

    HJT:


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 9:57:22 PM, on 12/15/2011
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files (x86)\MSN Messenger\msnmsgr.exe
    C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Program Files (x86)\Livescribe\Livescribe Desktop\LDTray.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\hp\support\hpsysdrv.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\HpqSRmon.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
    C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
    C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
    C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Users\Dave\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1072\TmIEPlg32.dll
    O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.0.1086\7.0.1086\TmBpIe32.dll
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
    O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
    O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
    O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [UpdatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    O4 - HKLM\..\Run: [UpdatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
    O4 - HKLM\..\Run: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    O4 - HKLM\..\Run: [KBD] C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE
    O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [DVDAgent] "c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
    O4 - HKLM\..\Run: [eTrust PestPatrol Active Protection] none
    O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
    O4 - HKLM\..\Run: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
    O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
    O4 - HKLM\..\Run: [BarbieGirlsTray] C:\Program Files (x86)\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [StartUp This] "C:\Program Files (x86)\Laplink\PCmover\LaunchSt.exe"
    O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~2\MYWEBS~1\bar\3.bin\mwsoemon.exe
    O4 - HKCU\..\Run: [LDTray] C:\Program Files (x86)\Livescribe\Livescribe Desktop\LDTray.exe
    O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [Eye-Fi] "C:\Program Files (x86)\Eye-Fi\Eye-Fi Manager.exe"
    O4 - HKUS\S-1-5-21-1409452555-3165564250-1972992209-1000\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User '?')
    O4 - HKUS\S-1-5-21-1409452555-3165564250-1972992209-1000\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe (User '?')
    O4 - HKUS\S-1-5-21-1409452555-3165564250-1972992209-1000\..\Run: [msnmsgr] "C:\Program Files (x86)\MSN Messenger\msnmsgr.exe" /background (User '?')
    O4 - HKUS\S-1-5-21-1409452555-3165564250-1972992209-1000\..\Run: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler (User '?')
    O4 - HKUS\S-1-5-21-1409452555-3165564250-1972992209-1000\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe (User '?')
    O4 - HKUS\S-1-5-21-1409452555-3165564250-1972992209-1000\..\Run: [StartUp This] "C:\Program Files (x86)\Laplink\PCmover\LaunchSt.exe" (User '?')
    O4 - HKUS\S-1-5-21-1409452555-3165564250-1972992209-1000\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~2\MYWEBS~1\bar\3.bin\mwsoemon.exe (User '?')
    O4 - HKUS\S-1-5-21-1409452555-3165564250-1972992209-1000\..\Run: [LDTray] C:\Program Files (x86)\Livescribe\Livescribe Desktop\LDTray.exe (User '?')
    O4 - HKUS\S-1-5-21-1409452555-3165564250-1972992209-1000\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN (User '?')
    O4 - HKUS\S-1-5-21-1409452555-3165564250-1972992209-1000\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" (User '?')
    O4 - HKUS\S-1-5-21-1409452555-3165564250-1972992209-1000\..\Run: [Eye-Fi] "C:\Program Files (x86)\Eye-Fi\Eye-Fi Manager.exe" (User '?')
    O4 - S-1-5-21-1409452555-3165564250-1972992209-1000 Startup: OpenOffice.org 3.0.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe (User '?')
    O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
    O4 - Global Startup: Desktop Manager.lnk = C:\Program Files (x86)\Research In Motion\BlackBerry\DesktopMgr.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    O16 - DPF: {26B2A5DA-BFD6-422F-A89A-28A54C74B12B} (Photo Upload Plugin Class) - http://www.costcophotocenter.com/upload/activex/v3_0_0_4/PhotoCenter_ActiveX_Control.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www3.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
    O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} (HPDDClientExec Class) - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab
    O16 - DPF: {A1662FB6-39BE-41BB-ACDC-0448FB1B5817} (Photo Upload Plugin Class) - http://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_5/PhotoCenter_ActiveX_Control.cab
    O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab
    O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
    O16 - DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} (Image Uploader Control) - http://www.ritzpix.com/net/Uploader/LPUploader57.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {F375116A-793C-11D2-BFE1-444553540001} (First American Res MapActiveX Control) - http://realist2.firstamres.com/mapviewer/mapviewer.cab
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files (x86)\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.0.1086\7.0.1086\TmBpIe32.dll
    O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1072\TmIEPlg32.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\Windows\SysWow64\browseui.dll
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: FlipShare Service - Unknown owner - C:\Program Files (x86)\Flip Video\FlipShare\FlipShareService.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files (x86)\Java\jre6\bin\jqs.exe (file missing)
    O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files (x86)\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
    O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files (x86)\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files (x86)\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
    O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
    O23 - Service: Livescribe Pulse Smartpen Service (PenCommService) - Livescribe - C:\Program Files (x86)\Common Files\Livescribe\PenComm\PenCommService.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 15309 bytes


    DDS:

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421
    Run by Dave at 22:01:02 on 2011-12-15
    .
    ============== Running Processes ===============
    .
    .
    ============== Pseudo HJT Report ===============
    .
    uSearch Page = hxxp://www.google.com
    uSearch Bar = Preserve
    uStart Page = hxxp://www.yahoo.com/
    uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
    mStart Page = hxxp://www.msn.com
    mSearch Page =
    mLocal Page = \blank.htm
    mSearch Bar =
    uInternet Connection Wizard,ShellNext = iexplore
    uInternet Settings,ProxyOverride = *.local
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
    BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1072\TmIEPlg32.dll
    BHO: TmBpIeBHO Class: {bbacbafd-fa5e-4079-8b33-00eb9f13d4ac} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.0.1086\7.0.1086\TmBpIe32.dll
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    TB: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - No File
    TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    TB: {07B18EA9-A523-4961-B6BB-170DE4475CCA} - No File
    TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    uRun: [msnmsgr] "C:\Program Files (x86)\MSN Messenger\msnmsgr.exe" /background
    uRun: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
    uRun: [StartUp This] "C:\Program Files (x86)\Laplink\PCmover\LaunchSt.exe"
    uRun: [MyWebSearch Email Plugin] C:\PROGRA~2\MYWEBS~1\bar\3.bin\mwsoemon.exe
    uRun: [LDTray] C:\Program Files (x86)\Livescribe\Livescribe Desktop\LDTray.exe
    uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
    uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    uRun: [Eye-Fi] "C:\Program Files (x86)\Eye-Fi\Eye-Fi Manager.exe"
    mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
    mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun: [<NO NAME>]
    mRun: [UpdatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    mRun: [UpdatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
    mRun: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    mRun: [KBD] C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE
    mRun: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    mRun: [DVDAgent] "c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
    mRun: [eTrust PestPatrol Active Protection] none
    mRun: [BlackBerryAutoUpdate] C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
    mRun: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
    mRun: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
    mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
    mRun: [BarbieGirlsTray] C:\Program Files (x86)\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    StartupFolder: C:\Users\Dave\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\DESKTO~1.LNK - C:\Program Files (x86)\Research In Motion\BlackBerry\DesktopMgr.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PICTUR~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~3\OFFICE11\REFIEBAR.DLL
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    DPF: Microsoft XML Parser for Java - file://C:\WINDOWS\Java\classes\xmldso.cab
    DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
    DPF: {26B2A5DA-BFD6-422F-A89A-28A54C74B12B} - hxxp://www.costcophotocenter.com/upload/activex/v3_0_0_4/PhotoCenter_ActiveX_Control.cab
    DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www3.snapfish.com/SnapfishActivia.cab
    DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
    DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38146.8079861111
    DPF: {A1662FB6-39BE-41BB-ACDC-0448FB1B5817} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_5/PhotoCenter_ActiveX_Control.cab
    DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} - hxxp://www.imgag.com/cp/install/Crusher.cab
    DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
    DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} - hxxp://www.ritzpix.com/net/Uploader/LPUploader57.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {F375116A-793C-11D2-BFE1-444553540001} - hxxp://realist2.firstamres.com/mapviewer/mapviewer.cab
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{00D10236-0995-47F3-9815-E2F0B2EDE8D6} : DhcpNameServer = 192.168.1.1
    Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files (x86)\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\7.0.1086\7.0.1086\TmBpIe32.dll
    Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\2.0.1313\6.8.1072\TmIEPlg32.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - %SystemRoot%\system32\wpdshserviceobj.dll
    BHO-X64: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1072\TmIEPlg32.dll
    BHO-X64: Trend Micro NSC BHO - No File
    BHO-X64: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.0.1086\7.0.1086\TmBpIe32.dll
    BHO-X64: TmBpIeBHO - No File
    TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
    TB-X64: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - No File
    TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
    TB-X64: {07B18EA9-A523-4961-B6BB-170DE4475CCA} - No File
    TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
    mRun-x64: [hpsysdrv] c:\hp\support\hpsysdrv.exe
    mRun-x64: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun-x64: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun-x64: [(Default)]
    mRun-x64: [UpdatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    mRun-x64: [UpdatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
    mRun-x64: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    mRun-x64: [KBD] C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE
    mRun-x64: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    mRun-x64: [DVDAgent] "c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
    mRun-x64: [eTrust PestPatrol Active Protection] none
    mRun-x64: [BlackBerryAutoUpdate] C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
    mRun-x64: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
    mRun-x64: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
    mRun-x64: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
    mRun-x64: [BarbieGirlsTray] C:\Program Files (x86)\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe
    mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    SSODL-X64: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - %SystemRoot%\system32\wpdshserviceobj.dll
    Hosts: 127.0.0.1 www.spywareinfo.com
    .
    ============= SERVICES / DRIVERS ===============
    .
    .
    =============== File Associations ===============
    .
    JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
    .
    =============== Created Last 30 ================
    .
    2011-12-16 05:18:11 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{000623EF-7977-4432-B347-F463444C5EFE}\offreg.dll
    2011-12-16 05:03:15 388096 ----a-r- C:\Users\Dave\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
    2011-12-16 05:03:14 -------- d-----w- C:\Program Files (x86)\Trend Micro
    2011-12-13 09:43:01 8822856 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{000623EF-7977-4432-B347-F463444C5EFE}\mpengine.dll
    2011-12-13 09:42:57 270720 ------w- C:\Windows\System32\MpSigStub.exe
    2011-12-13 06:04:35 -------- d-----w- C:\temp
    2011-12-13 06:03:42 -------- d-----w- C:\Users\Dave\AppData\Local\Trend Micro
    2011-12-13 06:03:08 105744 ----a-w- C:\Windows\System32\drivers\tmtdi.sys
    2011-12-13 06:01:26 91920 ----a-w- C:\Windows\System32\drivers\tmactmon.sys
    2011-12-13 06:01:26 70928 ----a-w- C:\Windows\System32\drivers\tmevtmgr.sys
    2011-12-13 06:01:26 167696 ----a-w- C:\Windows\System32\drivers\tmcomm.sys
    2011-12-13 06:01:03 56 ----a-w- C:\Windows\System32\SupportTool.exe.bat
    2011-12-13 06:00:52 -------- d-----w- C:\Program Files\Trend Micro
    2011-12-13 05:55:39 -------- d-----w- C:\Program Files (x86)\DownloadXCtrl.com
    2011-12-13 05:41:55 156792 ----a-r- C:\Windows\System32\drivers\mfeapfk.sys.b0aa.deleteme
    2011-12-13 05:41:53 639216 ----a-r- C:\Windows\System32\drivers\mfehidk.sys.12e9.deleteme
    2011-12-11 05:42:09 156792 ----a-r- C:\Windows\System32\drivers\mfeapfk.sys.c36c.deleteme
    2011-12-11 05:42:09 156792 ----a-r- C:\Windows\System32\drivers\mfeapfk.sys.8e9c.deleteme
    2011-12-11 05:42:09 156792 ----a-r- C:\Windows\System32\drivers\mfeapfk.sys.4fac.deleteme
    2011-12-11 05:42:08 639216 ----a-r- C:\Windows\System32\drivers\mfehidk.sys.ccef.deleteme
    2011-12-11 05:42:08 639216 ----a-r- C:\Windows\System32\drivers\mfehidk.sys.464c.deleteme
    2011-12-11 05:42:08 639216 ----a-r- C:\Windows\System32\drivers\mfehidk.sys.0dde.deleteme
    2011-12-10 03:34:00 -------- d--h--w- C:\Windows\msdownld.tmp
    2011-12-08 17:33:41 -------- d-----w- C:\Windows\SysWow64\Microsoft.VC80.CRT
    .
    ==================== Find3M ====================
    .
    2011-12-11 05:11:29 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2011-10-14 20:20:59 89088 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
    2011-10-11 17:57:40 25160 ----a-w- C:\Windows\System32\drivers\hitmanpro35.sys
    2011-10-08 03:41:11 256 ----a-w- C:\Windows\SysWow64\pool.bin
    2011-10-03 13:06:03 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
    2011-09-20 21:06:18 1426304 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    2006-06-16 05:15:54 37311488 ----a-w- C:\Program Files (x86)\iTunesSetup.exe
    .
    ============= FINISH: 22:01:40.69 ===============

    And zipped Attach file :

    Scratch that. I spent 20 min trying to zip this and thought I did, but now it won't cut and paste. So I'll post it in it's entirety, hope that's okay... :

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    .
    ==== Disk Partitions =========================
    .
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    No restore point in system.
    .
    ==== Installed Programs ======================
    .
    2007 Microsoft Office Suite Service Pack 1 (SP1)
    3ivx MPEG-4 5.0.3 (remove only)
    Acrobat.com
    Activation Assistant for the 2007 Microsoft Office suites
    ActiveCheck component for HP Active Support Library
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Photoshop Album 2.0
    Adobe Photoshop Elements 2.0
    Adobe Reader X (10.1.1)
    Advertising Center
    AnswerWorks 5.0 English Runtime
    Apple Application Support
    Apple Software Update
    Avery Template - U_0052_01_P
    Banctec Service Agreement
    Bing Bar
    Bing Rewards Client Installer
    BlackBerry App World Browser Plugin
    BlackBerry Desktop Software 5.0.1
    BlackBerry® Media Sync
    BufferChm
    BUM
    Compatibility Pack for the 2007 Office system
    CP_Package_Variety1
    CP_Package_Variety2
    CP_Package_Variety3
    CustomerResearchQFolder
    CyberLink DVD Suite Deluxe
    Dell Networking Guide
    Destination Component
    DeviceDiscovery
    DeviceManagementQFolder
    DocProc
    DownloadX ActiveX Download Control 1.6.5
    EarthLink Setup Files
    Enhanced Multimedia Keyboard Solution
    eSupportQFolder
    Fax
    FlipShare
    Form Fill (Windows Live Toolbar)
    FoxTab PDF Converter
    Google Chrome
    Google Earth
    Google Toolbar for Internet Explorer
    Google Update Helper
    Google Updater
    GPBaseService2
    Help and Support Customization
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB952287)
    HP Active Support Library
    HP Customer Experience Enhancements
    HP Demo
    HP Driver Diagnostics
    HP Extended Capabilities 5.3
    HP Imaging Device Functions 5.3
    HP MediaSmart DVD
    HP MediaSmart Music/Photo/Video
    HP Photosmart Essential
    HP Picasso Media Center Add-In
    HP Recovery Manager RSS
    HP Solution Center & Imaging Support Tools 5.3
    HP Total Care Advisor
    HP Total Care Setup
    HP Update
    HPAsset component for HP Active Support Library
    HPPhotoSmartDiscLabel_PaperLabel
    HPPhotoSmartDiscLabel_PrintOnDisc
    HPPhotoSmartDiscLabelContent1
    hpphotosmartdisclabelplugin
    HPPhotosmartEssential
    HPProductAssistant
    HPSSupply
    Image Transfer
    ImagXpress
    InterActual Player
    Internet Explorer Default Page
    iPod for Windows 2005-10-12
    iPod for Windows 2006-01-10
    IrfanView (remove only)
    iTunes
    Java Auto Updater
    Juno Preloader
    LabelCreator Pro
    LabelPrint
    LeapFrog Connect
    LeapFrog Leapster Explorer Plugin
    LightScribe System Software 1.14.25.1
    LightScribe Template Labeler
    Livescribe Desktop
    Logitech Desktop Messenger
    Logitech QuickCam
    Logitech QuickCam Driver Package
    Map Button (Windows Live Toolbar)
    MarketResearch
    Menu Templates - Starter Kit
    Microsoft .NET Framework 2.0 Service Pack 1
    Microsoft Access 2000 Runtime
    Microsoft Data Access Components KB870669
    Microsoft Encarta Encyclopedia Standard 2004
    Microsoft Money 2004
    Microsoft Money 2004 System Pack
    Microsoft Office Access database engine 2007 (English)
    Microsoft Office Basic Edition 2003
    Microsoft Office Click-to-Run 2010
    Microsoft Office File Validation Add-In
    Microsoft Office Outlook 2003
    Microsoft Office PowerPoint Viewer 2003
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Silverlight
    Microsoft SQL Server Desktop Engine
    Microsoft Streets & Trips 2010
    Microsoft UI Engine
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable Package
    Microsoft Works
    MicroStaff WINASPI
    MSVCSetup
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6 Service Pack 2 (KB954459)
    Musicmatch® Jukebox
    muvee Reveal
    My HP Games
    MyPublisher
    MyScript for Livescribe 1.1
    Nero 9 Trial
    Nero BurnRights
    Nero ControlCenter
    Nero CoverDesigner
    Nero Disc Copy Gadget
    Nero DiscSpeed
    Nero DriveSpeed
    Nero InfoTool
    Nero Installer
    Nero PhotoSnap
    Nero Recode
    Nero Rescue Agent
    Nero ShowTime
    Nero StartSmart
    Nero Vision
    Nero WaveEditor
    NeroBurningROM
    NeroExpress
    neroxml
    NetZero Preloader
    OneCare Advisor (Windows Live Toolbar)
    OptiPix™
    PCmover
    PictureMover
    Popup Blocker (Windows Live Toolbar)
    Power2Go
    PowerDirector
    PS_AIO_05_C309_Software_Min
    Python 2.5.2
    Quicken 2009
    QuickTime
    Reading Comprehension Booster Evaluation - Unit 3
    RealPlayer
    Realtek High Definition Audio Driver
    Rhapsody Player Engine
    Roxio Media Manager
    Scan
    ScannerCopy
    Security Update for 2007 Microsoft Office System (KB951550)
    Security Update for 2007 Microsoft Office System (KB951944)
    Security Update for 2007 Microsoft Office System (KB958439)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft Office Excel 2007 (KB958437)
    Security Update for Microsoft Office PowerPoint 2007 (KB951338)
    Security Update for Microsoft Office Publisher 2007 (KB950114)
    Security Update for Microsoft Office system 2007 (KB954326)
    Security Update for Microsoft Office system 2007 (KB956828)
    Security Update for Microsoft Office Word 2007 (KB956358)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB911565)
    Security Update for Windows Media Player 9 (KB917734)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950759)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953838)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958215)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB960714)
    Shockwave
    Skype™ 3.2
    Smart Menus (Windows Live Toolbar)
    SmartWebPrinting
    Smilebox
    SolutionCenter
    SoundTrax
    Spelling Dictionaries Support For Adobe Reader 9
    SPORE Creature Creator Trial Edition
    Status
    Tabbed Browsing (Windows Live Toolbar)
    Toolbox
    TrayApp
    Trend Micro Internet Security
    Unload
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft Office Outlook 2007 (KB952142)
    Update for Office 2007 (KB946691)
    Update for Outlook 2007 Junk Email Filter (kb959141)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955839)
    Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster Explorer Plugin)
    USPAP 2008-2009
    VCRedistSetup
    Viewpoint Manager (Remove Only)
    Viewpoint Media Player
    Visual IP InSight(SBC)
    WebFldrs XP
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Live Favorites for Windows Live Toolbar
    Windows Live Messenger
    Windows Live Sign-in Assistant
    Windows Live Toolbar Feed Detector (Windows Live Toolbar)
    Windows Media Format 11 runtime
    Windows Media Player 10
    Windows XP Service Pack 3
    WinZip
    WordPerfect Office 11
    Yahoo! BrowserPlus 2.9.2
    YPOPs! 0.9.5.1
    .
    ==== End Of File ===========================
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,962
    First Name:
    Frank
    Is this your computer?

    -----------------------------------------------------------

    You can obtain Java Runtime Environment 1.6.0.30(64-bit) from here by clicking the green icon with white arrow.

    Download and save it, then close all open browser windows, then double-click it to install it.

    ------------------------------------------------------------

    Do not install and use McAfee or Norton.

    Obtain McAfee Consumer Product Removal Tool here and obtain Norton Removal Tool here by clicking the "Download @ MajorGeeks" link.

    Download and save them, then close all open browser windows, then double-click each one to run it.

    Restart the computer if prompted to so the removal process can finish.

    ------------------------------------------------------------

    Your computer is a real mess.

    Besides being infested with malware, spyware, etc., it's loaded with outdated and unneeded programs and add-ons.

    You might consider doing a clean reinstall of Vista and getting a fresh start.

    ------------------------------------------------------------
     
  3. sfdave

    sfdave Thread Starter

    Joined:
    Dec 16, 2011
    Messages:
    2
    Thank you very much for your reply, it is appreciated. I ran the Java Runtime Environment download, but it still doesn't work. I reckon my problem must be related to all the junk you say is on my computer...I will do a reinstall of Vista after I pick up an external hard drive and save all my files. Thanks again.
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,962
    First Name:
    Frank
    You're welcome, and good luck. :) (y)

    ------------------------------------------------------------
     
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