1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Computer to printer problem

Discussion in 'Earlier Versions of Windows' started by flinttim, Nov 30, 2001.

Thread Status:
Not open for further replies.
Advertisement
  1. flinttim

    flinttim Thread Starter

    Joined:
    Nov 30, 2001
    Messages:
    3
    I picked up the [email protected] virus last weekend. Loaded up new Norton SystemWorks and all seems to be going well. EXCEPT, and I do not know if this is related but I cannot use my printer since then. When I try to print something I get a prompt about not being able to connect to the LPT1 port and the computer not being able to communicate with the printer. I have checked all I know to check but am very frustrated. Even hooked up different printer and it's driver , still the same . Maybe it's the virus remnants or some other glich but it all started the same time or thereabouts. Any help would be very deeply appreciated. Thanks in advance and thanks for this site. Tim
     
  2. rkselby98

    rkselby98

    Joined:
    May 6, 2000
    Messages:
    4,117
    Try to reinstall the drivers for the printer and also remove the printer port from the device managaer and then reinstall the printer port also.
     
  3. flinttim

    flinttim Thread Starter

    Joined:
    Nov 30, 2001
    Messages:
    3
    Rick I have reloaded the driver several times and nothing.
    <"remove the printer port from the device managaer and then reinstall the printer port also."> Bear with me I'm green as grass. How do I do this ?
     
  4. rkselby98

    rkselby98

    Joined:
    May 6, 2000
    Messages:
    4,117
    No problem, I was new at one time also and a lot of times I still feel that way.

    Go to My Computer and right click, then click on properties, and a new window will open.

    Click on the device manager tab and scroll down to ports and click on the Plus sign (+) and it will expand, highlight the printer port and then click remove.

    Reboot and when it reboots it should pick up the printer port and reinstall it.

    If not go into control panel, add new hardware and install printer port from there.
     
  5. flinttim

    flinttim Thread Starter

    Joined:
    Nov 30, 2001
    Messages:
    3
    Yep , had a red X on the LPT1 port . Done deal. Thanks Rick. I'll probably be back :)
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/60238

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice