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Computer turns off and on and off and on

Discussion in 'All Other Software' started by Jordan1, Sep 21, 2004.

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  1. Jordan1

    Jordan1 Thread Starter

    Sep 21, 2004
    My computer turns off and on and off and on. I thought I needed some utilities or something, so I bought Norton Systemworks. I have scanned for viruses, etc. Fixed lots of stuff. But when I try Norton WinDoctor Wizard and scan the Windows Registry ActiveX/com sections, the scanning seems to get stuck on a CLSID {A5064422-D541-1104-9523-00BOD022CA64}. Then the computer shuts down and goes to a black and white screen that says Reboot with CD. If I turn the computer off manually at that point, then back on, Windows XP will start up. Then I get a message about "Error loading C:\Windows\Bxxs5.dll". If I say OK sometimes I then get 2 or three of those Microsoft send/don't send messages. Finally (this whole process takes about 20 minutes) I am able to log on. The other scans work fine, and as long as I am actively using the computer it doesn't seem to shut down. But, if I go answer the phone or take a break for too long, again the computer turns off and on and off and on.....Can anyone help me?
  2. westsidedoc


    Sep 16, 2004
  3. eightup1


    Sep 19, 2004
  4. Alex Ethridge

    Alex Ethridge

    Apr 10, 2000
    Your statement that it doesn't happen unless you leave the computer idle for a while makes me think this might be a sleep or standby mode problem. I suggest you get into your Power options in Control Panel and set everything to be always on and never to turn anything off.

    Try that and see what happens.
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