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Computer turns off and on and off and on

Discussion in 'All Other Software' started by Jordan1, Sep 21, 2004.

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  1. Jordan1

    Jordan1 Thread Starter

    Joined:
    Sep 21, 2004
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    My computer turns off and on and off and on. I thought I needed some utilities or something, so I bought Norton Systemworks. I have scanned for viruses, etc. Fixed lots of stuff. But when I try Norton WinDoctor Wizard and scan the Windows Registry ActiveX/com sections, the scanning seems to get stuck on a CLSID {A5064422-D541-1104-9523-00BOD022CA64}. Then the computer shuts down and goes to a black and white screen that says Reboot with CD. If I turn the computer off manually at that point, then back on, Windows XP will start up. Then I get a message about "Error loading C:\Windows\Bxxs5.dll". If I say OK sometimes I then get 2 or three of those Microsoft send/don't send messages. Finally (this whole process takes about 20 minutes) I am able to log on. The other scans work fine, and as long as I am actively using the computer it doesn't seem to shut down. But, if I go answer the phone or take a break for too long, again the computer turns off and on and off and on.....Can anyone help me?
     
  2. westsidedoc

    westsidedoc

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  3. eightup1

    eightup1

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  4. Alex Ethridge

    Alex Ethridge

    Joined:
    Apr 10, 2000
    Messages:
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    Your statement that it doesn't happen unless you leave the computer idle for a while makes me think this might be a sleep or standby mode problem. I suggest you get into your Power options in Control Panel and set everything to be always on and never to turn anything off.

    Try that and see what happens.
     
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