Computer turns on but shows only blank screen

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LarenBruse

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Nov 13, 2015
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I've been trying to solve this problem for over a months, going on different forums, trying to contact a one on one guy to help me, pressing all types of buttons on my keyboard but nothing seems to be working!

I have an all in one Dell desktop that refuses to display not even the start up logo. This problem happened right after I updated my computer. The update said it was going to automatically restart but it didn't and just turned off so I decided to turn it on and thats when it all begun.

I'm not 100% sure if it was the update or could be another problem. I should mention that when i turn on my computer an amber or orange light is present as if it's sleeping rather than the normal white light.

I've tried to reinstall windows on a flash drive but I'm lost and don't know where to go past the everything is installed in the flash drive now I plug it in.

I've haven't had any success in finding a solution anywhere near close so I would really appricate the help!
 

metallica5456

Andrew
Trusted Advisor
Joined
Apr 1, 2013
Messages
10,340
I assume the orange light you're referring is on the monitor?

It definitely indicates a hardware issue of some sort if you see NOTHING when you power it on.

Can you please post back your computer specs?

If it's a store bought, please provide just the manufacturer and model number.
 
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