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computer will not start

Discussion in 'Windows Vista' started by yzcrazy, Feb 14, 2015.

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  1. yzcrazy

    yzcrazy Thread Starter

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    Hello I'm having trouble with my gateway it has a windows vista operating system I first got a blue screen now when I start the computer it will not get past the gateway logo would appreciate any help
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Hi, is this a desktop or laptop pc?
    Do you have the install DVD?
    Will it start in Safe Mode - tap F8 as it is starting up?
     
  3. yzcrazy

    yzcrazy Thread Starter

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    It is a desk top will not respond to disk or key board will not load past gate way logo and logo has lines through it
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    If you are able to, do the following.
    Turn the Pc off - remove the plug from the wall.
    Once you have opened the case.
    Touch the metal case to discharge any static.

    Remove any dust - do not use a vacumm cleaner, too much static.
    Use a can of compressed air. [Pc shops will have them]
    Check that all fans are free of dust and will rotate.

    Remove Ram - Video cards etc and then Reseat them in their slots.
    But first - clean the copper connections of the Ram - Video cards with a pencil eraser.
    If more than one Ram stick - use just one stick at a time installed in your Pc, as a test and see if it will start.
    Check all cables and connections.

    Put the case back on the Pc - and see if it will boot to the desktop.
    Cleaning inside your computer
    http://www.howtogeek.com/72716/how-to-thoroughly-clean-your-dirty-desktop-computer/
     
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