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Computer will occasionally freeze & stutter, help?

Discussion in 'Multimedia' started by i4gotmyname281, Dec 31, 2010.

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  1. i4gotmyname281

    i4gotmyname281 Thread Starter

    Joined:
    Aug 9, 2010
    Messages:
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    First of all..
    Happy New Year's Eve :3


    I just purchased this brand-new computer that has burn turning up problems for me.
    The title really says it all, every now and than the video and audio will both freeze and stutter for a bit, and than go back to normal.

    At first I figured it was lag in-game, but I later discovered that it can happen regardless of what program your running (even if you're just listening to music with WMP).

    I'ts pretty frustrating :(

    So far the only solution I have tried is getting rid of the overclocking on the video card.

    And I've had these suggested to me

    1. Remove and reinstall the video card
    2. Remove and reinstall the ram
    3. Reset bios. To do this, tap the DEL key as the system is turning on. Choose the load fail-safe defaults. Theb co to Intergated Peripherals and set the OnCHip SATA type to AHCI. Press the F10 to save.
    4. Remove and reinstall the video card driver.
    5. Reload windows.
    Be sure to run the machine between each step.


    Specs
    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft® Windows Vista™ Ultimate , Service Pack 2, 32 bit
    Processor: AMD Phenom(tm) II X4 970 Processor, x64 Family 16 Model 4 Stepping 3
    Processor Count: 4
    RAM: 3324 Mb
    Graphics Card: NVIDIA GeForce GTS 450, 1024 Mb
    Hard Drives: C: Total - 476937 MB, Free - 298704 MB; E: Total - 953866 MB, Free - 282423 MB;
    Motherboard: Gigabyte Technology Co., Ltd., GA-890XA-UD3, x.x,
    Antivirus: None
     
  2. i4gotmyname281

    i4gotmyname281 Thread Starter

    Joined:
    Aug 9, 2010
    Messages:
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  3. Hughv

    Hughv

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    Is this an online game? What is your connection speed?
    I zeroed right in on "No Antivirus". Resolve that and run a scan.
     
  4. i4gotmyname281

    i4gotmyname281 Thread Starter

    Joined:
    Aug 9, 2010
    Messages:
    44
    Thanks for your reply, it really means alot considering that it's New Year's Eve and all..
    It has happened with online games, but it will also occur during movies, music, and just about anything else you would do on a computer.

    Connection speed

    [​IMG]


    And you're right, I don't have an anti-virus program (it's a new computer).
    But do you think that could possibly fix it?

    I just reseated the video card and RAM, also, problem still occurs :(
     
  5. Hughv

    Hughv

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    The lack of an AV or Anti-Spyware program means you're vulnerable, so you have to cover that base to eliminate it as a possibility.
    I like MSE.
    https://www.microsoft.com/security_essentials/
    Check performance monitor and resource monitor in Control Panel for clues to what's using your resources.
    Your speed is certainly adequate, so you may be be dealing with a web site issue.
     
  6. i4gotmyname281

    i4gotmyname281 Thread Starter

    Joined:
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    Messages:
    44
    I actually installed MSE shortly after your last post haha, that's what I had on my last computer.

    We have already checked resources, temp, and fan speed.
    Everything is looking the way it should.

    That's why I'm so confused on what it could possibly be.
    I guess next I can reset the bios.
     
  7. Hughv

    Hughv

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    I don't think you're going to find anything in the BIOS to help.
    See if this issue is with every site, or just some.
     
  8. i4gotmyname281

    i4gotmyname281 Thread Starter

    Joined:
    Aug 9, 2010
    Messages:
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    I think it might be just the computer itself.
    It also happened with WMP.
    I can't seem to find the source of the problem.

    As for anything involving a connection, it has happened with youtube and Steam.
    But I used both of those on my last computer and everything worked fine.
     
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