Computer with low bandwidth - other computer is fine

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miker1999

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Joined
Jan 21, 2011
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23
Hello,
In my home, we use three computers. Two of them are personal desktops and connected directly to our Uverse router through Cat5. They are a little old running Windows XP Home. I have noticed that our internet connection seems to be slow and videos lag a lot. I checked the bandwidth using download.com's bandwidth checker, and they both hang around 9000 kpbs. With Uverse, I have a max package and should be able to get up to 18000 kpbs. Today, I brought home my work laptop which is a new computer with Windows 7. On my home wifi, it was able to get 16000 kpbs. This is a huge difference.

What could be slowing down my personal, cable connected computers? Can a computer just being old cause this? Could it be an older network card?

Any advice would be great. Thanks so much.
Mike
 
Joined
Nov 8, 2007
Messages
1,689
You say they are a little old, just how old? It could be that the have 10meg Ethernet cards rather than 100 or gig.

Can you go to run and open the CMD. Then type ipconfig /all and copy it here?
 

miker1999

Thread Starter
Joined
Jan 21, 2011
Messages
23
Hello,
Thanks for the reply. They are about 8-10 years old. Here is the info you requested from one of the computers. Thanks for the help. I really appreciate it.
Mike

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : mikes-desktop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-07-E9-B1-3F-7A
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
Lease Obtained. . . . . . . . . . : Monday, January 07, 2013 9:01:26 PM
Lease Expires . . . . . . . . . . : Tuesday, January 08, 2013 9:01:26 PM
 
Joined
Nov 8, 2007
Messages
1,689
Hello,

That does not seem to be the case in this one. It seems to have a 100meg connection. You know, with them being that old I really just wonder if the computer either 1 needs to be reformatted, or 2 just cannot process data quick enough to achieve those speeds. I would think number 1.

Dan
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,429
See if this makes a difference ...

In Device Manager right click on the ethernet - Properties - Advanced tab - for the 'Speed & Duplex' property try '100 Mbps Full Duplex.'

If the network fails the NIC is no longer capable of 100 Mbps. If speed improves it means the NIC is not auto-syncing properly, but can be used with this setting. If no change then the problem is something else.
 

miker1999

Thread Starter
Joined
Jan 21, 2011
Messages
23
Hi -
I followed the directions and was able to change this....unfortunately, it did not make a difference on either computer.

One of the computers is about 5 years old and I recently reformatted the hard drive, but it is still slow as can be. Any other thoughts?

thanks so much,
Mike
 
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