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Computer won't boot up

Discussion in 'Windows XP' started by sarahkay1, Apr 12, 2004.

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  1. sarahkay1

    sarahkay1 Thread Starter

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    Ok Let me explain this as well as I can. I do not have any info about my computer on me its all at home and I'm at work at the moment. Just trying to figure out my problem. Ok here is the problem. A few nights ago my boyfriend said the computer had a blue screen but he didn't get to it in time and the computer shut off. He tried to reboot it and nothing, only the fans run but nothing on the screen. So I thought it was my monitor. I just bought the monitor the end of February. I checked out the monitor cables. I unplugged it from the computer and just plugged it into the wall to see if I have power and the "default" message popped up and said unplugged cable. Which obviously cuz its not plugged into the computer. So I plugged this back into the computer and tried to boot up again. Still nothing. I opened up the tower. Checked to make sure the board didn't look fried or anything lose. Everything looks in tact. I checked every wire to make sure its sitting in place. My instincts tell me its the motherboard. Which is only 6 months old. I still have a warranty so its a good thing if it is that. I was doing some research this weekend and I know I still need to try and reseat the cards (video & audio) just to make sure. I don't hear any beep codes either. I also have to reset the CMOS jumper yet. And as far as the power supply, Ive got power running so it can't be that right? I tried to put in my boot up disk and nothing happens, also tried to put in my boot up cd and nothing. CD just spins. I have Windows XP. The system was working fine on Wednesday, Thursday was a whole another story. I keep up to date with virus scanners I also have a spyware remover, adware remover and do the regular cleaning that needs to be done. So I know its not a virus or hope its not. I tried checking all the cables too and trying a new power strip etc. I try to boot up and all i hear is fans. It doesn't initialize. Normally I can figure these issues out but I get nothing on my screen it stays blank. So no error messages to lead me to figure out what it is. I unplugged my printer, webcam and all the things that don't have to be plugged in to see if that would help and still nothing. Can anyone give me any input on this? If you need more info I can get it to you. Tomm I will bring all my paperwork about the computer in to post it as well. Lil background.
    New monitor bought in February
    New motherboard, CPU, Processor, video card, audio card bought October 2003
    The hard drive is maybe a year n a half old, only bout 1/4 data is actually on it.
    I Run Windows XP
    I know I have one stick of ram in it. 256K.
    The motherboard, processor n all that I have the info at home.
    Ne Help would be so appreciated!!!!!!!!
     
  2. Pancake

    Pancake

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    If the fans are running and the cd spins and there is no post whatsoever it must be the cpu or the mobo or even that the power suppy unit has a problem and is not generating enough power on the +3.3v,+5v or +12v rail
     
  3. sarahkay1

    sarahkay1 Thread Starter

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    Can you offer any advice that I can check any of those to know for sure which one it is?
     
  4. Pancake

    Pancake

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    All I can say is to see if you can borrow a power suppy from somewhere.
     
  5. sarahkay1

    sarahkay1 Thread Starter

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    Don't think I will be able to do that. Worst cause, is I will have to bring the computer to a repair store and have them look at it and figure out the exact problem. I have a warranty on most of the parts. But only 6 months n it died. I had my other system for almost 5 years n never had issues like this just upgraded certain components. I was looking up prices on power supplies. They are pretty reasonable. First I will go home n check to see if I have a warranty for mine or not. If I don't I have to figure out which type of power supply will work for my system. Thats the problem I will need help on as well. I will get my stats on my system at home n post n if anyone can help me determine which size or type of power supply i need. Maybe I didn't get a powerful one to handle my system.
     
  6. sarahkay1

    sarahkay1 Thread Starter

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    I was looking at this site and they have a "power supply tester" its only 13 bucks and might save me some money vs bringing my computer in and its something I can always use for the future. Would you recommend buying something like that?
     
  7. sarahkay1

    sarahkay1 Thread Starter

    Joined:
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    Had a computer tech come to my house that I know to find out what is wrong and sure enough it is the motherboard. So I am in the process of emailing the company to get a replacement sent. So hopefully that will be the end of this terrible mess! Thanks for your help pancake.
     
  8. Pancake

    Pancake

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    Ok,glad it's sorted.
     
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