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Computer wont restart/windows wont load

Discussion in 'Windows XP' started by Winchester3, Oct 19, 2007.

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  1. Winchester3

    Winchester3 Thread Starter

    Oct 19, 2007
    When I start up my pc, I get a screen that says, "We apologize for the inconvenience, but Windows did not start successfully, a recent hardware or software change may have caused this, ….etc."
    Then I am offered with a bunch of options to either:

    1) Start in Safe Mode
    2) Safe Mode with Networking
    3) Safe Mode with Command Prompt
    4) Start Windows Normally
    5) Last Known Good Configuration

    None of them work, the safe mode ones, show a bunch of lines of code as per normal when starting up safe mode, then it freezes and stops and eventually goes back to the screen mentioned above. Same for 4 and 5, windows blue loading bar screen comes up, then the screen turns black and nothing. After a few mins my computer restarts again and goes back to the screen mentioned above.

    Prior to my computer not being able to restart/load windows. I had some pop up vundu trojans i was trying to remove. Did some research after about 5 hours finally removed it. A couple days after i started receiving "generic host process error" Something to do with explorer.exe program. So i ctrl + alt + del and explorer.exe was taking up 100 cpu usage. At this point i tried to minimize task manager and my computer froze up. I waited about an hour came back and still nothing so i manually turned off my computer and turned back on. And now it will not restart. I have no idea where my windows xp disks are or even if i have them. I found what appears to be the solution to my explorer.exe problem here > http://support.microsoft.com/kb/314867 . However as i said i cannot boot up my computer at all.

    I was rummaging through a box of disks and found what appeared to be back up disks, i threw one in and up came MSDOS 2.25 is there a way to boot up windows in safe mode from there?
    Any suggestions and help would be greatly appreciated.

    By the way i am using windows XP service pack 2 i believe, cant recall exactly
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