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Computer won't shut off...

Discussion in 'Windows XP' started by aandj, Feb 12, 2007.

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  1. aandj

    aandj Thread Starter

    Joined:
    Nov 11, 2003
    Messages:
    117
    Windows seems to shut down, but computer won't turn off. Systems is slower. Getting IE error messages, as well as OE messages. I've checked Microsoft forums. They suggest this site: http://aumha.org/win5/a/shtdwnxp.php, which has gotten me nowhere. I've done clean boot and scanned with current versions antivirus and spy sweeper.

    Also, have spam problems on OE. I have a large "blocked senders list". Can this bog down computer or OE? If so, what to do?

    Hope you can help with these 2 issues.

    Thanks!
     
  2. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,443
    What antivirus program are you running? Install any new programs recently?
     
  3. yankeebean

    yankeebean

    Joined:
    Jul 30, 2006
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    104
  4. Carey934

    Carey934

    Joined:
    Feb 13, 2007
    Messages:
    150
    Are there any errors or notices in your Device Manager?
     
  5. aandj

    aandj Thread Starter

    Joined:
    Nov 11, 2003
    Messages:
    117
    Computer shuts down in safe mode. Now I have to figure out why. I vaguely remember updating software when saving CD's to hard drive, but can't remember exactly what I did. I feel it this has something to do with CD's. I tried your Step #5, but can't find the NT APM/Legacy Support branch of device tree. I can't see any new programs in Add/Remove, so don't know what to do next.
     
  6. airdale

    airdale

    Joined:
    Jul 21, 2002
    Messages:
    169
    Check power options in advanced
    Make sure all option say shut down and not hibernate or standby
     
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