1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Computer Won't Start

Discussion in 'Hardware' started by bluebamboo, Sep 3, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. bluebamboo

    bluebamboo Thread Starter

    Joined:
    Sep 3, 2004
    Messages:
    7
    Computer: HP 7970

    Memory newly installed:
    1 set of 128mb RDRAMS
    1 set 256mb RDRAMS (768 mb total).

    After having installed the new memory modules, I plugged in my computer and pressed the power button. A loud noise came from inside the computer and I smelled something electrical burning. The computer did not start. Now, when I attempt to start my computer, it does absolutely nothing. No lights on the case, no movement of fans, no attempt to boot.

    * Might it simply be my power supply, or could it be something else?
    * Is my computer fried, or might it be ok if I replace the power supply?
    * Did my installation of the memory have anything to do with this problem?
     
  2. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    Sounds like you installed your memory backwards! Take out the memory you just added and you may be able to get it to boot. RDRAM also needs to be installed in matched pairs.
     
  3. bluebamboo

    bluebamboo Thread Starter

    Joined:
    Sep 3, 2004
    Messages:
    7
    The chips are keyed. How could I have installed them backwards?
     
  4. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    Maybe so, but I have seen people put them in backwards to where they were not seated all the way. Check yours to at least make sure they are seated correctly. Can you pinpoint the location of the burning smell from inside the case? Also, take them out and look at the connectors carefully for any scorching.
     
  5. bluebamboo

    bluebamboo Thread Starter

    Joined:
    Sep 3, 2004
    Messages:
    7
    A strong smell lingers around the power supply.
     
  6. bluebamboo

    bluebamboo Thread Starter

    Joined:
    Sep 3, 2004
    Messages:
    7
    No scorching on the connectors - they look brand new.
     
  7. bluebamboo

    bluebamboo Thread Starter

    Joined:
    Sep 3, 2004
    Messages:
    7
    They were installed in this sequence: 256-128 256-128. This looked like the correct sequence in the manual, but now i'm not so sure.
     
  8. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    You may be in luck then. Too bad HP/Compaq power supplies are proprietary. You will have to buy one from HP....get a bigger one because I think they only put a 200Watter in there.
     
  9. bluebamboo

    bluebamboo Thread Starter

    Joined:
    Sep 3, 2004
    Messages:
    7
    Thanks for your help, Rockn!
     
  10. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/269722

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice