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config_list_failed 0x00000073

Discussion in 'Windows Vista' started by kellymarie05, Sep 29, 2008.

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  1. kellymarie05

    kellymarie05 Thread Starter

    Aug 4, 2003
    Hello, I know this is probably asked plenty of times on this forum, but I have made several searches for the specific problem I am experiencing, and can't find a solution to my exact problem, or can't seem to understand all the computer lingo :confused:.

    I have about a 4 month old dell inspiron laptop 1525.
    A few days ago, when booting up the cpu, it went to the dell media direct screen for a second (I didn't understand why, because I didn't press the media direct button, nor did I have a CD in), a second later, it went to the infamous blue screen saying:

    A problem has been detected and windows has been shut down to prevent damage to you computer.



    Technical Info:
    Stop: 0x00000073 (0x00000001, 0xC0000170, 0x00000001, 0xF6BB5BB8) <- the 5 right there could be a S, I can't read the chicken scratch I wrote down

    Beginning dump of phsycial memory. Physical memory dump complete,

    * I rebooted my computer a few times, and for some reason, I decided, that if the dell media direct kept coming up, i might as well put in a cd to see if that has any effect. After putting in pink floyd's the wall, the sucked worked like normal.

    BUT, two days after the fact, now I am getting the same error screen, and can't do anything. I called dell and talked to one of their reps, and after running a test, he wanted me to reinstall my vista. That to me is a LAST RESORT, due to me being an idiot and not backing up my important files on my computer. Is there anything I can do that will help to save my files, or get my computer back to new without reinstalling my vista? The rep said I could take my computer to best buy or somewhere, and they could remove my harddrive, put it into another computer and extract my important files so i wouldn't loose them, but is there anything I can do?

    Sorry so long, but i thought I'd make it thurough so that I could get precise answers.
    Thank you so much to anyone who was willing to read this, and who could help.

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