Connect to internet...computer freezes or get a blue screen error message

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gooner24

Thread Starter
Joined
Nov 27, 2001
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2
This is my problem.

After booting my computer, I double click on Internet Explorer. Then the box appears with your connection details. I click OK. Then either the computer freezes or I get a blue screen with a couple of error messages.

I reboot my computer and then attempt to connect again. Either the same thing happens, or it's successful. It's weird because I don't shut down any programs or anything. Is it just luck?

I would like some advice please :)
 
Joined
Aug 11, 2001
Messages
2,872
Hi gooner24, Welcome!
Can you post the error messages? What version of IE you have? What is your system?
 

gooner24

Thread Starter
Joined
Nov 27, 2001
Messages
2
Thanks very much for the reply.

I'm using Windows ME. My system is the Acer Power S Series.

When I get a blue screen, I get this error message:

File Name : VMM (01) + 00010B1F Error: OE: 0028 : C00011B1F

After I press a key, I get this one:

An exception OE has occured at 0028 : C00011B1F in VxD VMM (01) + 00010B1F. This was called from 0028 : C00708E8 in VxD VKD (01) + 00000648. It may be possible to continue normally.

When I press another key I get this one:

An exception OE has occured at 0028 : C0290D80 in VxD NDIS (04) + 0000CD00. This was called from 0028 : C001D324 in VxD NDIS (01) + 00005AA0. It may be possible to continue normally.

Then I press another key and:

An exception OE has occured at 0028 : C0264211 in VxD VPOWERD (07) + 00000299. This was called from 0028 : C00708E8 in VxD VKD (01) + 00000648. It may be possible to continue normally.

After that, I press another key and the first smaller message re-appears with a different error:

File name : BIOSXLAT (02) + 0000000 8 Error : OE : 0028 : 022EA68

It then freezes and I have to boot up again.

I hope there's a remedy out there :)
 
Joined
Dec 9, 2000
Messages
45,855
A couple of those error modules make me suspicious of a problem with Advanced Power Management. Do you know how to enter your BIOS setup and disable it there?

You can probably get there by pressing the DEL key as soon as the computer begins booting. Look for a page tiled Power Management and look for APM. If it is enabled, toggle it to No or Disabled by highlighting it (use arrow keys) then use the + or - keys. Press esc to return to the main menu and exit with save. Don't do anything else there. This will probably cause Windows to halt on the "it is now safe to turn off screen", but that should not be a problem.

Alternatively you can try turning of APM in Windows; look for the Power Management applet in the Control Panel and see if there is an option there. But you may still need to do it in the BIOS.
 
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