Connect to internet only after restarting windows 10

richocki55

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Feb 10, 2013
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8
I boot up windows 10 and everything boots except I do not connect to internet. I run the trouble shooter and it comes up saying "The Intel82579V Gigabit network connection adapter is experiencing driver or hardware related problems -- Not Fixed". I restart the computer and I am connected.

I check for a network driver update and it says the best driver is already installed.
 

richocki55

Thread Starter
Joined
Feb 10, 2013
Messages
8
Thanks for the reply. I ran the driver installer but it came up and said "Cannot install drivers. No Intel adapters are present in this computer."
Device Manager says Intel 82579V Gigabit network connection adapter is installed. The driver listed there says Microsoft provider, date 6/12/2018, version 12.17.10.8. under driver details it list Intel as the provider. All that probably means nothing but it's all I have to offer here.
Just in case you can tell something from the ipconfig /all commandhere it is....
Windows IP Configuration

Host Name . . . . . . . . . . . . : RCC-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.pace.com

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : gateway.pace.com
Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connection
Physical Address. . . . . . . . . : 38-60-77-E0-2C-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2602:252:d32:7430:41b1:4e6c:f38a:9e97(Preferred)
Temporary IPv6 Address. . . . . . : 2602:252:d32:7430:701a:b4e8:badc:66aa(Preferred)
Link-local IPv6 Address . . . . . : fe80::41b1:4e6c:f38a:9e97%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, May 19, 2020 8:39:22 PM
Lease Expires . . . . . . . . . . : Wednesday, May 20, 2020 8:39:22 PM
Default Gateway . . . . . . . . . : fe80::9a2c:beff:fea5:5511%8
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 372793463
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-22-C3-98-F7-38-60-77-E0-2C-00
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
 
Last edited:

Couriant

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Hmm that is really strange. To confirm, if you go into Device Manager and double click on the Intel Network Adapter to bring up the properties. Next click on the Details tab and choose the Hardware IDs option in the dropdown. the VEN number should be 8086... what is the DEV number?
 

richocki55

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Under the Hardware IDs I get....
PCI\VEN_8086&DEV_1503&SUBSYS_200D8086&REV_05
PCI\VEN_8086&DEV_1503&SUBSYS_200D8086
PCI\VEN_8086&DEV_1503&CC_020000
PCI\VEN_8086&DEV_1503&CC_0200

FYI I have a laptop that connects via Wi-Fi with no problem at all so I assume the router/modem is ok, maybe??? Once in a while the PC having the no connection problem does connect so it does not happen ALL the time. Once in a while is probably once a week or so with a boot every day.
 

TerryNet

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"The Intel82579V Gigabit network connection adapter is experiencing driver or hardware related problems -- Not Fixed".
So, install the best driver possible. You've made another statement or two that leads me to believe that you are hoping that Windows will happen to find one that works (or, at least works some of the time).

This is my preferred order for finding drivers:

1. PC manufacturer's web site,
2. Motherboard manufacturer's web site,
3. Device manufacturer's web site,
4. A "drivers" site, such as DriverGuide,
5. Anywhere you can find one that might work,
6. Let Device Manager try to find one.
7. Use Windows Update.

(4 through 7 are really tied, and with Windows 7--and maybe 8/8.1-- the Windows Update should be at least 4th. The main message is that the first three are almost always to be preferred.)
 

richocki55

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Feb 10, 2013
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TerryNet I have tried Windows update, used the ProWinx64.exe program and it said "Can not install drivers. No Intel adapters are present in this computer".
Device Manager says the best driver is installed. I have no idea what motherboard I have but I do not think that would help. I have downloaded a zip file from Intel that states it includes software and drivers for Intel(R) adapters and integrated
network connections, but I am reluctent to run it. Afraid it will make my problems worse. At least now a restart gets me up and running. I have to find out more about this program before I try it out. I got it from https://downloadcenter.intel.com/do...et-Adapter-Complete-Driver-Pack?product=47549 Do you think it is safe to try?
 
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Note how the first thing listed in Terry's list is PC Manufacturer. That's because it is the best place to find the correct drivers for your hardware; Windows update sometimes doesn't get it correct.

You've failed to mention the brand and exact model for your computer so we can't point you to the "best" driver.
 

Couriant

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Note how the first thing listed in Terry's list is PC Manufacturer. That's because it is the best place to find the correct drivers for your hardware; Windows update sometimes doesn't get it correct.

You've failed to mention the brand and exact model for your computer so we can't point you to the "best" driver.
I am working on another thread with the same network card and same issue. I have tried Intel's drivers and even their Scan software and it all failed. The user is purchasing an USB to Ethernet which should solve the issue.

If you know anyone with an USB adapter, see if you can use it as a test.
 

richocki55

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Joined
Feb 10, 2013
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8
I do not know the PC's manufacturer as it was built by a computer lab here in town. I have this ...
Operating System
Windows 10 Home 64-bit
CPU
Intel Pentium G620 @ 2.60GHz 32 °C
Sandy Bridge 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
Motherboard
Intel Corporation DH61CR (LGA1155 CPU 1) 28 °C
Graphics
LCM-19v5 ([email protected])
1023MB NVIDIA GeForce GT 610 (EVGA) 34 °C
Storage
931GB Western Digital WDC WD10EZEX-00MFCA0 (SATA ) 31 °C
931GB Western Digital WD My Passport 0748 USB Device (USB (SATA) ) 31 °C
Optical Drives
ATAPI iHAS124 C
Audio
Realtek High Definition Audio
NETWORK
Connected through Intel 82579V Gigabit Network Connection

I did install an older network driver 12.15.31.4 (I had 12.17.10.8) but nothing changed. What folder would the driver be saved to? In the system32 folder I have 2 folders, drivers and drivestore. The folder drivers holds both of the drivers 12.15.31.4 and 12.17.10.8. The Drivestore folder has a sub folder, FileRepository which has a sub folder net1ic64.inf_amd64 ect... that holds the 12.17.10.8 driver. I guess I'll go back to the newest driver see what happens.
 

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