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Connected, but not connected!

Discussion in 'Networking' started by nishisakawa, Sep 22, 2008.

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  1. nishisakawa

    nishisakawa Thread Starter

    Joined:
    Sep 22, 2008
    Messages:
    2
    Hope someone can help me with this one.

    I have a Thomson ST585 (v6) wireless router. It shows as being available when I open 'View available network connections'. When I click on it the connecting animation plays. However, afterwards the display next the star says connected, while the main message in the box says my laptop is not connected! A red 'x' also remains on the wireless image in the taskbar.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,206
    First Name:
    Terry
    Disable encryption on the router and try to connect. If successful you can re-enable encryption and reconnect. If unsuccessful please show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. nishisakawa

    nishisakawa Thread Starter

    Joined:
    Sep 22, 2008
    Messages:
    2
    I disabled encryption on the router, but that did not correct anything, so here is the info you asked for.

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\>IPCONFIG/ALL
    Windows IP Configuration
    Host Name . . . . . . . . . . . . :
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : Yes
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : lan
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
    roller
    Physical Address. . . . . . . . . : 00-14-22-AC-3E-0F
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.64
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    IP Address. . . . . . . . . . . . : fe80::214:22ff:feac:3e0f%4
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DNS Servers . . . . . . . . . . . : 192.168.1.254
    fec0:0:0:ffff::1%2
    fec0:0:0:ffff::2%2
    fec0:0:0:ffff::3%2
    Lease Obtained. . . . . . . . . . : 22 September 2008 19:49:11
    Lease Expires . . . . . . . . . . : 23 September 2008 19:49:11
    Ethernet adapter Wireless Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
    Connection
    Physical Address. . . . . . . . . : 00-16-6F-9A-E0-A5
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-00
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%6
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter Automatic Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : C0-A8-01-40
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.64%2
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2
    fec0:0:0:ffff::2%2
    fec0:0:0:ffff::3%2
    NetBIOS over Tcpip. . . . . . . . : Disabled
    C:\Documents and Settings\>
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    You are connected to a wired connection on that machine. The wireless is indeed disconnected.

    I think one issue is it appears you have ICS enabled, you should turn that off.

    Disabling Internet Connection Sharing
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,206
    First Name:
    Terry
    Also, ipv6 isn't helping you and could be hurting, so ...

    Start - Run - ipv6 uninstall - OK
     
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