Connected to access point, internet cannot be found

[lilshan485]

I have a problem with my computer connecting to the internet. The message I am receiving says "YOU ARE CONNECTED TO THE ACCESS POINT, BUT THE INTERNET CANNOT BE FOUND". I also receive an error message stating "THERE IS AN IP CONFLICT WITH ANOTHER COMPUTER ON THE NETWORK". I cannot connect through my wirless card or ethernet cable.

I have taken my computer to be repaired. They are telling me "my hard drive is going bad". I honestly believe he just doesn't know how to fix it. He says he ran a software telling him my hard drive is going bad.

I have found other users have had the same problem and it has NOTHING to do with the hard drive about to crash.

I have called Linksys 5 times, my internet provider, etc. I have tried ipconfig .... etc. I have bought 2 new wireless cards, reinstalled drivers.

Any help would be much appreciated!

 

[rastajonny]

Could you please provide the IP Address or the model of you router.

Seams like the problem is just an IP conflict on your network, so to fix the issue you would need to change the IP address of you network card.

 

[rastajonny]

Do follows:

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

 

[TerryNet]

He says he ran a software telling him my hard drive is going bad.

If you ever go back there, ask him for a copy of that software. If you run a disk check and find a lot of errors that would be an indication that the hard drive is probably going bad, but otherwise I tend to agree with your assessment of him.

Try to connect by ethernet and wireless and show the ipconfig /all rastajonny requested, and we'll see if we can help.

 

[lilshan485]

I picked up my computer from the guy... $150 later and STILL NO INTERNET.


When I turn on the computer now it says check disk... missing FAT32. It never said that before I took it to this guy.

I couldn't copy the information because I am on my desktop and not my laptop. The laptop is unable to find internet.

I don't know how to find the ip address... My desktop computer's ip address, for the same computer is 192. 168.0.2



Host name..... shanna-x6r6nx4p
Primary DNS suffix ........ : (blank)
Node type .............. : Broadcast
IP Routing Enabled ...... : NO
WINS Proxy Enabled..... : NO

Ethernet adapter Local Area Connection 3:
Media State ................... : Disconnected
Description .................. : SIS 900-Based PCI Fast Ethernet Adapter
Physical Address ........... : 00-C0-9F-A7-AE-25

Ethernet adapter Wireless Network Connection 7: Media disconnected
Description .................................... Wireless G-Notebook Adapter WPC54G

 

[TerryNet]

The laptop is unable to find internet.

Well, it has to "find" a network connection first.

When you connect an ethernet cable does the LED light? Are you using a known good cable and router LAN port?

With the wireless do you detect any networks? Yours? If so, what happens when you try to connect to it?

 

[lilshan485]

Yes, it finds my network. It also finds another network. However, it is secured so I cannot connect to it. I also went to the library to use their wi-fi and I was unable to connect to it as well.

I am also unable to connect through the ethernet cable. Yes, the cable, and router are good.

I am able to connect to my desktop just fine. It is also using wireless.

When I try to connect through wireless and ethernet... it says acquring network address yet never gets past that point.

Thanks!

 

[TerryNet]

(From a JohnWill post)

TCP/IP stack repair options for use with Windows XP with SP2 or SP3.

Start, Run, CMD, OK to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.