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Connected to wifi, PC says 'internet access' but can't browse internet

Discussion in 'Networking' started by joelgeorgeson, Aug 15, 2014.

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  1. joelgeorgeson

    joelgeorgeson Thread Starter

    Aug 15, 2014
    Hey everyone, sorry if this is in wrong area.

    So today I bought a secondhand computer. It's a Toshiba Satelite L875D-S7230.

    When I connect it to my home wifi it connects no problem and says 'internet access' when I hover over the icon. However when I open open google chrome or internet explorer and type in a site, it takes a little while then says this page cannot be displayed or this web page is unavailable.

    The guy I bought it from says he had no issues. And I know it's not the internet because I'm using the internet to post this from phone.
    I've tried a few ideas that worked for other people on other forums like using cmd box but to no avail.

    Has anyone got any idea why the computer is being such a turd?? Can anyway give advice on how to fix the problem? Thank you all so much!
  2. LambrosGreece


    Aug 15, 2014
    Check if your Time/Date are correct to your computer. If not then fix that. Also disable any firewall on your computer and see if your problem fixed.
  3. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    Is this a new install or "recovery to factory defaults" of the Operating System? If so, did you do it or did the seller and describe what else has been installed or updated.
  4. CleaverX


    Sep 27, 2012
    Hello, it would also be helpful for you to provide the IP configuration of the machine at the time you are 'connected'. Also can you ping the public Google DNS? ( and

    The Cleaver
  5. sonzkitot


    Aug 18, 2014

    Try this:

    >Open Command Prompt (Administrator)
    >Type "netsh winsock reset" (without quotes)
    >Reboot and try to reconnect

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