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connected with limited access

Discussion in 'Networking' started by gbarasch, Dec 29, 2010.

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  1. gbarasch

    gbarasch Thread Starter

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    So I've seen dozens of these on here, but none of the solutions have helped my problem.

    My wireless network is called "bucca" and several people in my household use it without issue, but on my computer, I can't get rid of the "connected with limited access" thing. I can connect to the network but can't actually access the internet without plugging directly into my router.

    I could use some help. Thanks!
     
  2. TheShooter93

    TheShooter93 Malware Specialist

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    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.

    Paste the results in a message here.

    ----------------------------------------------------

    If you're not able to get internet access on that PC, you will obviously need to transfer the .txt file to a working computer using a flash drive, CD, etc.

    ----------------------------------------------------

    Also, when did this problem start?

    What is the make and model of the PC?

    How long have you had the PC?
     
  3. gbarasch

    gbarasch Thread Starter

    Joined:
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    Messages:
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    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.
    C:\Users\Greg>IPCONFIG/ALL
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Greg-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : nyc.rr.com
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . : nyc.rr.com
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Fast Ethernet
    Physical Address. . . . . . . . . : 00-1C-23-F7-35-15
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d8f7:a337:19b5:93de%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.107(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, December 28, 2010 6:11:10 PM
    Lease Expires . . . . . . . . . . : Thursday, December 30, 2010 6:11:08 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 209.18.47.61
    209.18.47.62
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
    Physical Address. . . . . . . . . : 00-1D-60-58-2F-E7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IPv4 Address. . : 169.254.49.130(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter Local Area Connection* 6:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 7:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : nyc.rr.com
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 9:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:c58:2c86:3f57:fe94(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::c58:2c86:3f57:fe94%9(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
    C:\Users\Greg>
     
  4. TheShooter93

    TheShooter93 Malware Specialist

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    That IPCONFIG /ALL is from the problem PC?

    Also, please supply the other information requested.
     
  5. gbarasch

    gbarasch Thread Starter

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    Yeah, this is from my laptop, which has the problem. I'm plugged in with my ethernet cable though, is that a problem?

    The other info:
    -The problem started maybe a week ago
    -The PC is a Dell Inspiron 1420 laptop
    -It's about 3 years old
     
  6. TheShooter93

    TheShooter93 Malware Specialist

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    Please post an IPCONFIG /ALL log while connected via wireless.

    ---------------------------------------------

    Also, what operating system are you on?

    What kind of wireless router is it? (Or at the very least, what is the kind of signal (e.g. Wireless G, N, etc.)?
     
  7. gbarasch

    gbarasch Thread Starter

    Joined:
    Dec 29, 2010
    Messages:
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    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.
    C:\Users\Greg>IPCONFIG/ALL
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Greg-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : nyc.rr.com
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Fast Ethernet
    Physical Address. . . . . . . . . : 00-1C-23-F7-35-15
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
    Physical Address. . . . . . . . . : 00-1D-60-58-2F-E7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IPv4 Address. . : 169.254.49.130(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter Local Area Connection* 6:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 7:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 9:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    C:\Users\Greg>





    The OS is Vista, and I have a 2.4GHz wireless B linksys broadband router. Is that all the info you need?
     
  8. TheShooter93

    TheShooter93 Malware Specialist

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    It's 1AM here in Florida, so I'm going to call it a night. I'll be back on in the morning to help, if somebody else hasn't picked up this thread by then.

    Below I have left additional instructions for you to try.

    -----------------------------------------------------

    HERE is the link to the Dell Drivers & Downloads page for the Dell Inspiron 1420.

    Once you're there, click the drop-down and select the operating system that the problem PC runs on. Then in the Category drop-down, select Network.

    Download the appropriate wireless driver to a convenient location, install, and reboot the machine.

    -----------------------------------------------------

    If your wireless connection isn't restored, do the following:

    TCP/IP stack repair options for use with Vista or Windows 7

    Start, All Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    In the command prompt window that opens, type the following commands, each followed by the Enter key:

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults: netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults: netsh int ipv6 reset reset.log

    Reboot the machine.

    TCP/IP stack repair options for use with Windows XP with SP2/SP3

    Start, Run, CMD to open a command prompt:

    In the command prompt window that opens, type the following commands, each followed by the Enter key:

    Note: Type only the text in bold for the following commands.

    Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

    Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

    Reboot the machine.

    -----------------------------------------------------

    If internet connection still is not restored, do the following:

    Click Start

    In the search bar type devmgmt.msc and hit Enter

    Click the + next to the pane Network Adapters so it expands, showing all installed hardware.

    Take a screenshot of this window and attach the file in your next post.

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.

    -----------------------------------------------------

    I apologize for leaving you with what seems to be a small manual of instructions. Ordinarily I do not operate like this because it's confusing for the user, and also time consuming for me. Like I stated earlier, I'm going to sleep now so that's why I have done this.

    Good luck, and I hope you're able to get everything working.
     
  9. gbarasch

    gbarasch Thread Starter

    Joined:
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    Messages:
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    Okay. Let me know in the morning.

    Appreciate it,
    Greg
     
  10. TheShooter93

    TheShooter93 Malware Specialist

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    Alright, I'm awake for the day. :D

    Have you followed any of the instructions I left you?
     
  11. gbarasch

    gbarasch Thread Starter

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    Dec 29, 2010
    Messages:
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    I tried the first set of steps, with the netsh stuff. No luck.

    The screenshot of the device manager thing is attached.
     

    Attached Files:

  12. gbarasch

    gbarasch Thread Starter

    Joined:
    Dec 29, 2010
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    Also, I'm pretty sure I have all the right drivers installed. I tried that the other day and it had no effect.
     
  13. gbarasch

    gbarasch Thread Starter

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    Anything else you can think of?
     
  14. TheShooter93

    TheShooter93 Malware Specialist

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    Unfortunately, no. I'm hoping someone else will come by with some ideas.
     
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