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Connecting to Internet but showing as such

Discussion in 'Networking' started by HappyRob, Oct 7, 2008.

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  1. HappyRob

    HappyRob Thread Starter

    Joined:
    Oct 7, 2008
    Messages:
    3
    Ok, I've connected to the internet like all good wifi's should but the icon in the lower right still shows a big "X" over both the Lan and wireless connections. So basically I'm not connected to any network nor are any showing up when I click "Refresh Network List". More information: this has happened before and after too short a time the internet goes out as well. Is it a dead wifi card?
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Please supply the following info, exact make and models of the equipment please.

    Name of your ISP (Internet Service Provider).
    Make and exact model of the broadband modem.
    Make and exact model and hardware version of the router (if a separate unit).
    Model numbers can usually be obtained from the label on the device.
    Connection type, wired or wireless.
    If wireless, encryption used, (none, WEP, WPA, or WPA2)
    Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
    The Internet Browser in use, IE, Firefox, Opera, etc.




    Please give an exact description of your problem symptoms, including the exact text of any error messages.



    • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
    • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
    • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
    • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




    On any affected computer, I'd also like to see this:

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    Type the following commands:

    PING 206.190.60.37

    PING yahoo.com

    NBTSTAT -n

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. HappyRob

    HappyRob Thread Starter

    Joined:
    Oct 7, 2008
    Messages:
    3
    Ah sorry! I thought that was available through my profile, but of course it would be easier to just state all that here. However, first of all I know for sure that it isn't a problem with my router because the symptoms stay true for all wireless networks. Secondly, it might be good to note, that the same thing has happened since reformatting my hard drive and reinstalling windows.

    Specs:
    Compaq Presario V2665US
    ISP: TIME WARNER
    OS: Windows XP SP2
    Wifi Card: Broadcom 802.11b/g LWAN
    Browsers: Firefox, Chrome, and Explorer

    Also, the wireless internet works, it's just the network won't show up. Specifically it says, "Wireless Network connection 2: Not Connected. Right-click..." when I am clearly connected to the wireless and no routers of showing up on the list.

    CMD:

    Pinging 206.190.60.37 with 32 bytes of data:

    Reply from 206.190.60.37: bytes=32 time=21ms TTL=54
    Reply from 206.190.60.37: bytes=32 time=50ms TTL=54
    Reply from 206.190.60.37: bytes=32 time=47ms TTL=54
    Reply from 206.190.60.37: bytes=32 time=41ms TTL=54

    Ping statistics for 206.190.60.37:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 21ms, Maximum = 50ms, Average = 39ms


    Pinging yahoo.com [68.180.206.184] with 32 bytes of data:

    Reply from 68.180.206.184: bytes=32 time=104ms TTL=50
    Reply from 68.180.206.184: bytes=32 time=141ms TTL=50
    Reply from 68.180.206.184: bytes=32 time=120ms TTL=50
    Reply from 68.180.206.184: bytes=32 time=120ms TTL=50

    Ping statistics for 68.180.206.184:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 104ms, Maximum = 141ms, Average = 121ms



    Local Area Connection:
    Node IpAddress: [192.168.0.100] Scope Id: []

    NetBIOS Local Name Table

    Name Type Status
    ---------------------------------------------
    PC315417827683 <00> UNIQUE Registered
    WORKGROUP <00> GROUP Registered
    PC315417827683 <20> UNIQUE Registered
    WORKGROUP <1E> GROUP Registered
    WORKGROUP <1D> UNIQUE Registered
    ..__MSBROWSE__.<01> GROUP Registered

    Wireless Network Connection 2:
    Node IpAddress: [192.168.0.101] Scope Id: []

    NetBIOS Local Name Table

    Name Type Status
    ---------------------------------------------
    PC315417827683 <00> UNIQUE Registered
    WORKGROUP <00> GROUP Registered
    PC315417827683 <20> UNIQUE Registered
    WORKGROUP <1E> GROUP Registered


    IPCONG

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : PC315417827683
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Noodles
    Noodles

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : Noodles
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
    ernet NIC
    Physical Address. . . . . . . . . : 00-16-36-42-26-D0
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.0.100
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    Lease Obtained. . . . . . . . . . : Wednesday, October 08, 2008 9:14:55
    AM
    Lease Expires . . . . . . . . . . : Wednesday, October 15, 2008 9:14:55
    AM

    Ethernet adapter Wireless Network Connection 2:

    Connection-specific DNS Suffix . : Noodles
    Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
    Physical Address. . . . . . . . . : 00-14-A5-A0-66-B8
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.0.101
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    Lease Obtained. . . . . . . . . . : Wednesday, October 08, 2008 9:15:30
    AM
    Lease Expires . . . . . . . . . . : Wednesday, October 15, 2008 9:15:30
    AM
     
  4. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,269
    First Name:
    Terry
    Did you install your chipset drivers from the PC manufacturer's web site or a Drivers or Resource CD? And follow that by installing the latest wireless adapter driver?
     
  5. HappyRob

    HappyRob Thread Starter

    Joined:
    Oct 7, 2008
    Messages:
    3
    Unfortunately, yes and yes. Since it was reinstalled from a partition it automatically reinstalled to correct drivers. But, when it started failing (it was working for a couple weeks again then died) I installed the newest drivers from the manufacturers website.
     
  6. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,269
    First Name:
    Terry
    Any chance you have multiple wireless utilities running--Windows XP's WZC and a Broadcom or HP WLAN? If so, stop the one you don't intend to use.
     
  7. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Let's see a screen shot of the error, because the IPCONFIG looks fine.
     
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