Connecting wireless Canon MG3570 printer

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Chikojack

Thread Starter
Joined
Feb 10, 2015
Messages
5
It seems difficult for my MS Surface pro 2 tablet computer to discover my new Canon MG3570 wireless printer by blue-tooth, and subsequently connect. Any suggestions?
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,474
any reason you want to use bluetooth and not just use the normal wireless signal from a router ?
i dont think that printer has a bluetooth option

is the Pro connected to the wireless network OK ?
 

Chikojack

Thread Starter
Joined
Feb 10, 2015
Messages
5
My MS Surface Pro 2 nor my iMac discover my new Canon MG3570 wireless printer through bluetooth. So no printing is possible wirelessly.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
119,997
I've merged both of your thread together.

Please do not start more than one thread for the same issue.
 

Chikojack

Thread Starter
Joined
Feb 10, 2015
Messages
5
Thanks Chuck Wozniak, about your hint that Canon MG3570 does not have bluetooth option. I was now able, with an instruction of the internet to install Canon MG3500 series drivers on both my Surface Pro 2 and my Mac. Next problem is however, that both these computers cannot detect the Canon printer. Apparently nothing is simple in the wireless world.
 

cwwozniak

Chuck
Moderator
Joined
Nov 28, 2005
Messages
68,685
Are you trying to use an ad-hoc wireless connection directly between the printer and the Surface Pro and the iMac, or are you going through a wireless router?
 

Chikojack

Thread Starter
Joined
Feb 10, 2015
Messages
5
To Chuck Wozniak: I am trying to connect through a wireless router, to which both the Surface and the Mac have a WiFi connection.
 

Chikojack

Thread Starter
Joined
Feb 10, 2015
Messages
5
any reason you want to use bluetooth and not just use the normal wireless signal from a router ?
i dont think that printer has a bluetooth option

is the Pro connected to the wireless network OK ?
There was no particular reason for bluetooth, but meanwhile found out that indeed the Canon MG3570 does not have bluetooth option.
Both the Mac and the Surface pro are connected to the home WiFi network.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top