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Connection drops periodically

Discussion in 'Networking' started by KingDestruct, Jul 14, 2012.

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  1. KingDestruct

    KingDestruct Thread Starter

    Joined:
    Jul 14, 2012
    Messages:
    2
    Up until now, my wired connection to my modem has been flawless. Recently I have been experiencing periodic connection drops. This is most noticeable when I play multiplayer games. I use Comcast ISP. Can anyone help with this?

    IPconfig

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Tim and James Gibson>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Ash_Williams
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : hsd1.ca.comcast.net.

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 06-25-D3-C2-DD-85
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
    Description . . . . . . . . . . . : Atheros AR8121/AR8113/AR8114 PCI-E Ethern
    et Controller
    Physical Address. . . . . . . . . : 90-E6-BA-A1-37-67
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:558:6012:1e:50ac:c02a:1ecc:7df5(Pref
    erred)
    Lease Obtained. . . . . . . . . . : Saturday, July 14, 2012 2:37:22 AM
    Lease Expires . . . . . . . . . . : Wednesday, July 18, 2012 1:56:53 AM
    Link-local IPv6 Address . . . . . : fe80::304f:af82:71e5:7f62%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 67.182.81.27(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.254.0
    Lease Obtained. . . . . . . . . . : Saturday, July 14, 2012 2:37:21 AM
    Lease Expires . . . . . . . . . . : Tuesday, July 17, 2012 3:09:15 PM
    Default Gateway . . . . . . . . . : fe80::201:5cff:fe24:8241%11
    67.182.80.1
    DHCP Server . . . . . . . . . . . : 69.252.97.5
    DHCPv6 IAID . . . . . . . . . . . : 345040570
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-82-A5-B0-00-25-D3-C2-DD-85

    DNS Servers . . . . . . . . . . . : 2001:558:feed::1
    2001:558:feed::2
    75.75.75.75
    75.75.76.76
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
    Physical Address. . . . . . . . . : 00-25-D3-C2-DD-85
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Hamachi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Hamachi Network Interface
    Physical Address. . . . . . . . . : 7A-79-05-3F-D4-83
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2620:9b::53f:d483(Preferred)
    Link-local IPv6 Address . . . . . : fe80::5dc1:efd3:3053:e620%15(Preferred)
    IPv4 Address. . . . . . . . . . . : 5.63.212.131(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.0.0.0
    Lease Obtained. . . . . . . . . . : Saturday, July 14, 2012 2:37:21 AM
    Lease Expires . . . . . . . . . . : Sunday, July 14, 2013 2:39:27 AM
    Default Gateway . . . . . . . . . : 5.0.0.1
    DHCP Server . . . . . . . . . . . : 5.0.0.1
    DHCPv6 IAID . . . . . . . . . . . : 544897368
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-82-A5-B0-00-25-D3-C2-DD-85

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:18c8:2fa:bc49:aee4(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::18c8:2fa:bc49:aee4%16(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{296F59B6-2A5B-4A6F-A54B-99DA122C2D47}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Reusable ISATAP Interface {507BED38-54E4-4B8F-8E64-7B4D900DF179}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{4A500EC1-DB65-438F-9218-A6E76E888388}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.hsd1.ca.comcast.net.:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  2. rey3610

    rey3610

    Joined:
    Jul 10, 2012
    Messages:
    9
    Hi, kingDistruct. I am experiencing similar problems. Mine hasn't been solved so far. Hope you get rid of your problem soon.
     
  3. TerryNet

    TerryNet Terry Moderator

    Joined:
    Mar 23, 2005
    Messages:
    69,562
    After a drop how do you get re-connected? If you've tried other methods without success what were those attempts?

    Assuming that's for a good connection please show ipconfig /all for disconnected. If it looks the same, then also show (other commands in the Command prompt window) ...

    ping 67.182.81.27 (or whatever your current IPv4 address is)

    ping 67.182.80.1 (or whatever your current Default Gateway is)

    ping 75.75.75.75

    ping yahoo.com
     
  4. KingDestruct

    KingDestruct Thread Starter

    Joined:
    Jul 14, 2012
    Messages:
    2
    The thing is that the connection comes back up within a minute or so while I am playing, this makes it incredible difficult to get an ipconfig/all while it is disconnected. I think it may be that my modem is over heating, but I can't be certain.

    These are the pings while I am connected.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Tim and James Gibson>ping 5.63.212.131

    Pinging 5.63.212.131 with 32 bytes of data:
    Reply from 5.63.212.131: bytes=32 time<1ms TTL=128
    Reply from 5.63.212.131: bytes=32 time<1ms TTL=128
    Reply from 5.63.212.131: bytes=32 time<1ms TTL=128
    Reply from 5.63.212.131: bytes=32 time<1ms TTL=128

    Ping statistics for 5.63.212.131:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Users\Tim and James Gibson>ping 67.182.80.1

    Pinging 67.182.80.1 with 32 bytes of data:
    Reply from 67.182.80.1: bytes=32 time=24ms TTL=255
    Reply from 67.182.80.1: bytes=32 time=12ms TTL=255
    Reply from 67.182.80.1: bytes=32 time=11ms TTL=255
    Reply from 67.182.80.1: bytes=32 time=14ms TTL=255

    Ping statistics for 67.182.80.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 24ms, Average = 15ms

    C:\Users\Tim and James Gibson>ping 75.75.75.75

    Pinging 75.75.75.75 with 32 bytes of data:
    Reply from 75.75.75.75: bytes=32 time=42ms TTL=58
    Reply from 75.75.75.75: bytes=32 time=22ms TTL=58
    Reply from 75.75.75.75: bytes=32 time=19ms TTL=58
    Reply from 75.75.75.75: bytes=32 time=60ms TTL=58

    Ping statistics for 75.75.75.75:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 60ms, Average = 35ms

    C:\Users\Tim and James Gibson>ping yahoo.com

    Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
    Reply from 98.139.183.24: bytes=32 time=105ms TTL=47
    Reply from 98.139.183.24: bytes=32 time=103ms TTL=47
    Reply from 98.139.183.24: bytes=32 time=110ms TTL=47
    Reply from 98.139.183.24: bytes=32 time=126ms TTL=49

    Ping statistics for 98.139.183.24:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 103ms, Maximum = 126ms, Average = 111ms

    C:\Users\Tim and James Gibson>
     
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