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Connection issues!

Discussion in 'Windows 8' started by Valontris, Dec 23, 2012.

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  1. Valontris

    Valontris Thread Starter

    Joined:
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    Hello there everyone. I am sorry to take up your time, *** I am not extremely computer savvy, but I am at wits end. I bought a iBuyPower Gamer Extreme Tower from Newegg.com about a month ago. It came installed with Windows 8. It did not come with a wireless card so I bought a wireless adapter device for it. It is the NetGear N300 3100 Wireless adapter. It can be found at the following site. (http://www.netgear.com/service-provider/products/wireless-adapters/wireless-n/WNA3100.aspx#)

    This worked wonderfully for a while, until recently. Until recently my connection was always solid. Now it drops every five minutes, and sometimes takes as long as 20 minutes of repeatedly running unsuccessful troubleshooters until it randomly decides to work.

    I went to device manager to try to see what the problem was, and WAN Miniport (Network Monitor) #2. The error comes as follows: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31).

    I have no idea if this matters at all, but it cannot be good. I have reinstalled the drives for the adapter and it has done nothing. My connection is still subject to drop constantly and without warning.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
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    First Name:
    Terry
    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.

    Also show ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. Valontris

    Valontris Thread Starter

    Joined:
    Dec 23, 2012
    Messages:
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    Here is the result of the Command ipconfig/all.

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.
    C:\Users\Christopher>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : DragonsKeep
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Wireless LAN adapter Wi-Fi:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NETGEAR WNA3100 N300 Wireless USB Adapter
    Physical Address. . . . . . . . . : 00-8E-F2-86-00-13
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d4d:161b:26c0:35c8%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, December 23, 2012 9:22:34 PM
    Lease Expires . . . . . . . . . . : Monday, December 24, 2012 9:11:17 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 318803698
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-48-75-8E-BC-5F-F4-4E-09-35
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Ethernet:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : WDS
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : BC-5F-F4-4E-09-35
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter Hamachi:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Hamachi Network Interface
    Physical Address. . . . . . . . . : 7A-79-19-25-84-D9
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::e9cb:aa1c:bc01:e618%18(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.230.24(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . : 25.0.0.1
    DHCPv6 IAID . . . . . . . . . . . : 494565778
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-48-75-8E-BC-5F-F4-4E-09-35
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter isatap.{529DB4AA-3627-4AD9-8295-175F1EC61675}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{2BC5C8DB-821A-46FC-BB5D-EB8D060A7C73}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    C:\Users\Christopher>

    More updates as I get them up.

    Note that this was when the net was down!!!

    Here is the same thing when it is running!

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.
    C:\Users\Christopher>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : DragonsKeep
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Wireless LAN adapter Wi-Fi:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NETGEAR WNA3100 N300 Wireless USB Adapter
    Physical Address. . . . . . . . . : 00-8E-F2-86-00-13
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d4d:161b:26c0:35c8%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, December 23, 2012 10:16:07 PM
    Lease Expires . . . . . . . . . . : Monday, December 24, 2012 10:16:08 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 318803698
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-48-75-8E-BC-5F-F4-4E-09-35
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Ethernet:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : WDS
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : BC-5F-F4-4E-09-35
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Ethernet adapter Hamachi:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Hamachi Network Interface
    Physical Address. . . . . . . . . : 7A-79-19-25-84-D9
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2620:9b::1925:84d9(Preferred)
    Link-local IPv6 Address . . . . . : fe80::e9cb:aa1c:bc01:e618%18(Preferred)
    IPv4 Address. . . . . . . . . . . : 25.37.132.217(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.0.0.0
    Lease Obtained. . . . . . . . . . : Sunday, December 23, 2012 10:15:57 PM
    Lease Expires . . . . . . . . . . : Sunday, December 23, 2012 10:20:12 PM
    Default Gateway . . . . . . . . . : 2620:9b::1900:1
    25.0.0.1
    DHCP Server . . . . . . . . . . . : 25.0.0.1
    DHCPv6 IAID . . . . . . . . . . . : 494565778
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-48-75-8E-BC-5F-F4-4E-09-35
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter isatap.{2BC5C8DB-821A-46FC-BB5D-EB8D060A7C73}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:2c67:2327:3f57:fefc(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::2c67:2327:3f57:fefc%15(Preferred)
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 419430400
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-48-75-8E-BC-5F-F4-4E-09-35
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter isatap.{529DB4AA-3627-4AD9-8295-175F1EC61675}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    C:\Users\Christopher>
     
  4. Valontris

    Valontris Thread Starter

    Joined:
    Dec 23, 2012
    Messages:
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    Though a bit of trouble I have managed to upload the picture files you requested. It shows my desktop a bit but I am sure anyone hardly minds. Here you are.
     

    Attached Files:

  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,882
    First Name:
    Terry
    Both results from ipconfig /all show a good IP configuration; identical except for the lease times. The second Xirrus screen shot shows that the adapter's radio apparently stopped working, as it is detecting no networks.

    I'd say that the adapter is defective, but you could try it with another computer to double check.
     
  6. Valontris

    Valontris Thread Starter

    Joined:
    Dec 23, 2012
    Messages:
    4
    As per your request, after some much needed sleep, I took the device and its driver to my other computer running windows 7. I installed the device and plugged it in, after all the drivers were in place.

    Just for good measure I turned off the wireless card that normally would jsut automatically pick up the connection, so that the Netgear device would be the only thing able to get internet. This would see if it was defective as you claim

    Works just fine, not a single problem on my windows 7 laptop.
     
  7. TerryNet

    TerryNet Moderator

    Joined:
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    Does Netgear have a driver specifically for Windows 8?
     
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