1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Connection issues

Discussion in 'Networking' started by MrSwagMan666, Oct 27, 2019.

Advertisement
  1. MrSwagMan666

    MrSwagMan666 Thread Starter

    Joined:
    Aug 26, 2019
    Messages:
    28
    I turn on my pc and it connects all good and after about 5 mins it will cut out but it still says its connected but i know its not because google says no internet please help its so annoying
     
  2. SpywareDr

    SpywareDr

    Joined:
    Mar 30, 2014
    Messages:
    3,417
    Wired or wireless connection? If wireless, does the same problem occur with a wired connection?
     
  3. MrSwagMan666

    MrSwagMan666 Thread Starter

    Joined:
    Aug 26, 2019
    Messages:
    28
    I am using a wireless connection with a network card and I can't try it with a wired connection because I am upstairs and the internet box is downstairs

    2019-10-28.png
    Here is a picture of my problem which i get like every ten mins
     
  4. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    18,496
    First Name:
    Liz
    What sort of network card? The two connections I see are cellular.
     
  5. SpywareDr

    SpywareDr

    Joined:
    Mar 30, 2014
    Messages:
    3,417
    In order to determine if the problem might be WiFi interference, temporarily connect via an Ethernet cable and see if the same problem occurs.

    If it does, then you need to contact your ISP's (Internet Service Provider)'s Tech Support.

    If it works fine when wired, but not when wireless, the it is probably due to WiFi interference.
    Wikipedia: WiFi > Interference
    Also note that even bad electrical connections can cause broad RF spectrum emissions.

    --

    How To Get a Better Wireless Signal and Reduce Wireless Network Interference

    Wi-Fi vs. Ethernet: How Much Better Is a Wired Connection?
     
  6. MrSwagMan666

    MrSwagMan666 Thread Starter

    Joined:
    Aug 26, 2019
    Messages:
    28
    TP-Link wireless network adapter
     
  7. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    18,496
    First Name:
    Liz
  8. MrSwagMan666

    MrSwagMan666 Thread Starter

    Joined:
    Aug 26, 2019
    Messages:
    28
  9. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    34,189
    First Name:
    James
    Since it's connected, let's see the network information when it's working and not working:

    Go to Command Prompt type ipconfig /all and press enter.

    Copy/paste the information in a notepad then past here when you have both information.
     
  10. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    18,496
    First Name:
    Liz
    You are not using a network card. From the picture, you are using a USB dongle. A card is installed internally whereas a USB dongle gets inserted into a USB port and is external.

    It is version 1, 2 or 3? I need to know that to point you to the correct drivers.
    https://www.tp-link.com/us/support/download/tl-wn823n/

    Is the status light on or off in the adapter?
     
  11. MrSwagMan666

    MrSwagMan666 Thread Starter

    Joined:
    Aug 26, 2019
    Messages:
    28
    its on it never goes off so I know its working and I have no idea how to find the V (edit: Its Version2
     
    Last edited: Nov 1, 2019
  12. MrSwagMan666

    MrSwagMan666 Thread Starter

    Joined:
    Aug 26, 2019
    Messages:
    28
    https://pastebin.com/Ex2f4c0K there we go
     
  13. MrSwagMan666

    MrSwagMan666 Thread Starter

    Joined:
    Aug 26, 2019
    Messages:
    28
  14. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    34,189
    First Name:
    James
    OK the IPCONFIG shows you have what I assume is the correct network information.

    Try this: Changing DNS information

    When you get to No. 9, use the GoogleDNS information. If this works without issue, then your router is having some DNS issues.
     
  15. MrSwagMan666

    MrSwagMan666 Thread Starter

    Joined:
    Aug 26, 2019
    Messages:
    28
    how do i find my google dns
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...

Short URL to this thread: https://techguy.org/1234861

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice