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Connection Problem

Discussion in 'Networking' started by 1387delta, Dec 9, 2011.

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  1. 1387delta

    1387delta Thread Starter

    Joined:
    Dec 7, 2011
    Messages:
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    Hello, I have a weird problem. I have a desktop computer and a laptop computer in my home office. My desktop connects to the internet without a problem. My laptop will only connect if I use an old hub. If I try to connect directly into the cat 5 jack, it does not connect. If I plug an old hub into the cat 5 jack and then plug the laptop into the hub, I can connect.

    My ISP is CenturyLink. I am on a fiber optic network w/ 20mbps. My laptop is a Compaq V6444US.

    I am at my wits end. Any help is appreciated.

    Windows XP Pro SP3
    Intel Centrino Duo T2450
    2 GB RAM




    Windows IP Configuration



    Host Name . . . . . . . . . . . . : Laptop1

    Primary Dns Suffix . . . . . . . :

    Node Type . . . . . . . . . . . . : Unknown

    IP Routing Enabled. . . . . . . . : No

    WINS Proxy Enabled. . . . . . . . : No

    DNS Suffix Search List. . . . . . : Home



    Ethernet adapter Wireless Network Connection:



    Media State . . . . . . . . . . . : Media disconnected

    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection

    Physical Address. . . . . . . . . : 00-1B-77-49-13-64



    Ethernet adapter Local Area Connection:



    Connection-specific DNS Suffix . : Home

    Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection

    Physical Address. . . . . . . . . : 00-1B-24-4B-8C-7C

    Dhcp Enabled. . . . . . . . . . . : Yes

    Autoconfiguration Enabled . . . . : Yes

    IP Address. . . . . . . . . . . . : 192.168.0.4

    Subnet Mask . . . . . . . . . . . : 255.255.255.0

    Default Gateway . . . . . . . . . : 192.168.0.1

    DHCP Server . . . . . . . . . . . : 192.168.0.1

    DNS Servers . . . . . . . . . . . : 192.168.0.1

    205.171.2.65

    Lease Obtained. . . . . . . . . . : Friday, December 09, 2011 4:22:20 PM

    Lease Expires . . . . . . . . . . : Saturday, December 10, 2011 4:22:20 PM


    Intel Pro 100 VE Network Adapter
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,421
    First Name:
    Wayne
    can we see an ipconfig /all from the working machine - then from the faulty machine NOT connected to a HUB and then with it connected to the HUB

    make sure we know which is which and maybe post as separate replies here

    the desktop connects fine to the same connection
    correct
     
  3. 1387delta

    1387delta Thread Starter

    Joined:
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    Messages:
    19
    Standby
     
  4. 1387delta

    1387delta Thread Starter

    Joined:
    Dec 7, 2011
    Messages:
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    Here is the laptop connected directly into the cat 5 jack:



    C:\Documents and Settings\User1>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Laptop1
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Home

    Ethernet adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ
    k Connection
    Physical Address. . . . . . . . . : 00-1B-77-49-13-64

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : Home
    Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
    on
    Physical Address. . . . . . . . . : 00-1B-24-4B-8C-7C
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.0.4
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    205.171.2.65
    Lease Obtained. . . . . . . . . . : Friday, December 09, 2011 4:22:20 PM

    Lease Expires . . . . . . . . . . : Saturday, December 10, 2011 4:22:20
    PM

    C:\Documents and Settings\User1>

    Here is the desktop connected directly into the cat 5 jack:



    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Dave>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Dave-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Home

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : Home
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 90-FB-A6-89-5A-79
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : fd00::b95f:2776:641:ca63(Preferred)
    Temporary IPv6 Address. . . . . . : fd00::24ad:e9a5:933e:d097(Preferred)
    Link-local IPv6 Address . . . . . : fe80::b95f:2776:641:ca63%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, December 09, 2011 5:07:38 PM
    Lease Expires . . . . . . . . . . : Saturday, December 10, 2011 5:09:30 PM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    205.171.2.65
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.Home:
     
  5. etaf

    etaf Moderator

    Joined:
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    Messages:
    65,421
    First Name:
    Wayne
    and it does not work on the internet - correct
     
  6. 1387delta

    1387delta Thread Starter

    Joined:
    Dec 7, 2011
    Messages:
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    correct
     
  7. etaf

    etaf Moderator

    Joined:
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    Messages:
    65,421
    First Name:
    Wayne
    when you have the laptop connected to the cat5 connection

    would you do the following
    ------------------------------------------------------------------------
    Ping Tests
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

    Start> Run {search bar in Vista/W7}> CMD to open a DOS window and type:

    Type the following command
    ipconfig /release
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    ipconfig /renew
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    POST another ipconfig /all
    Now

    Type the following command
    Ping 192.168.0.1
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping google.com
    Post back the results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping 209.183.226.152
    post back results
    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    ------------------------------------------------------------------------
     
  8. 1387delta

    1387delta Thread Starter

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    Dec 7, 2011
    Messages:
    19
    I have to take a break and will be back in about 15 minutes....
     
  9. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,421
    First Name:
    Wayne
    i my have to log off soon as its UK timezonr I'm in and well past midnight and bedtime :) :) - but i'll hang around till 01:00
     
  10. 1387delta

    1387delta Thread Starter

    Joined:
    Dec 7, 2011
    Messages:
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    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\User1>ipconfig /release

    Windows IP Configuration

    No operation can be performed on Wireless Network Connection while it has its me
    dia disconnected.

    Ethernet adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    IP Address. . . . . . . . . . . . : 0.0.0.0
    Subnet Mask . . . . . . . . . . . : 0.0.0.0
    Default Gateway . . . . . . . . . :

    C:\Documents and Settings\User1>
     
  11. 1387delta

    1387delta Thread Starter

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    Dec 7, 2011
    Messages:
    19
    Thanks!
     
  12. 1387delta

    1387delta Thread Starter

    Joined:
    Dec 7, 2011
    Messages:
    19
    C:\Documents and Settings\User1>ipconfig /renew

    Windows IP Configuration

    No operation can be performed on Wireless Network Connection while it has its me
    dia disconnected.

    Ethernet adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : Home
    IP Address. . . . . . . . . . . . : 192.168.0.4
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1

    C:\Documents and Settings\User1>
     
  13. 1387delta

    1387delta Thread Starter

    Joined:
    Dec 7, 2011
    Messages:
    19
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\User1>Ping 192.168.0.1

    Pinging 192.168.0.1 with 32 bytes of data:

    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64

    Ping statistics for 192.168.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Documents and Settings\User1>
     
  14. 1387delta

    1387delta Thread Starter

    Joined:
    Dec 7, 2011
    Messages:
    19
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\User1>Ping google.com

    Pinging google.com [74.125.224.115] with 32 bytes of data:

    Reply from 74.125.224.115: bytes=32 time=48ms TTL=56
    Reply from 74.125.224.115: bytes=32 time=48ms TTL=56
    Reply from 74.125.224.115: bytes=32 time=48ms TTL=56
    Reply from 74.125.224.115: bytes=32 time=48ms TTL=56

    Ping statistics for 74.125.224.115:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 48ms, Maximum = 48ms, Average = 48ms

    C:\Documents and Settings\User1>
     
  15. etaf

    etaf Moderator

    Joined:
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    Messages:
    65,421
    First Name:
    Wayne
    thats connected to the internet OK - but you say it does not work - is that still correct its not working on the internet now
     
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