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connection problems

Discussion in 'Networking' started by jschesser19, Apr 22, 2010.

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  1. jschesser19

    jschesser19 Thread Starter

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    my computer wont connect to the inbternet and is only sending 3 or 4 packets at a time....any suggestions on how to restore my connection?
    ive got an xp running sp3 going to a netgear router
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
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    Messages:
    106,418
    Try these simple tests.

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

    NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

    Do NOT include the <> either, they're just to identify the values for substitution.

    IPCONFIG /ALL

    PING <computer_IP_address>

    PING <default_gateway_address>

    PING <dns_servers>

    PING 74.125.45.100

    PING yahoo.com

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

    <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

    <dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.


    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. jschesser19

    jschesser19 Thread Starter

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  4. blakcshadow

    blakcshadow

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    wired or wireless connection?
     
  5. jschesser19

    jschesser19 Thread Starter

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    both...i have a pci nic (broadcom 14e4 dev 1677)
    and i have an ethernet coard going into my hardwire connection
     
  6. jschesser19

    jschesser19 Thread Starter

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    when i logg into my router from another computer it says that my pc is connected both by the wired and wireless connections

    and when i go into device manager it says my devices are all working correctly
     
  7. blakcshadow

    blakcshadow

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    go to run, type "cmd" (no quotes). at the window type "ipconfig -all" (without quotes and a space after the g)

    copy and paste here
     
  8. jschesser19

    jschesser19 Thread Starter

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    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\Administrator>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : JESSIE
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Local Area Connection 2:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Loopback Adapter
    Physical Address. . . . . . . . . : 02-00-4C-4F-4F-50
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 169.254.25.129
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . : 169.254.1.1
    DNS Servers . . . . . . . . . . . : 169.254.1.1
    Ethernet adapter Wireless Network Connection 2:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : HP WLAN 802.11a/b/g WL500 #2
    Physical Address. . . . . . . . . : 00-20-E0-1A-22-73
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.4
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : Thursday, April 22, 2010 12:52:05 PM
    Lease Expires . . . . . . . . . . : Friday, April 23, 2010 12:52:05 PM
    Ethernet adapter Local Area Connection 3:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
    Physical Address. . . . . . . . . : 00-13-21-5C-D0-6C
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.3
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : Thursday, April 22, 2010 12:51:50 PM
    Lease Expires . . . . . . . . . . : Friday, April 23, 2010 12:34:28 PM
    C:\Documents and Settings\Administrator>
     
  9. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    Get rid of the Microsoft Loopback Adapter. If Windows is choosing to use that connection with the extremely strange static IP configuration for internet access there is no mystery.
     
  10. chippynut

    chippynut

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    Messages:
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    :cool:Is it possible that you may have pushed in the reset button on the netgear hardware and upset the settings, do you have a netgear setup disc this would enable you to get on the net type in admin then password you will then be able to re enter you encryption password etc, you may have had a power cut that would clear your info we had this exact problem on Monday with our netgear wireless modem.
     
  11. jschesser19

    jschesser19 Thread Starter

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    what is the loopback adapter anyway?

    im pretty computer literate so u dont have to dumb it down too much lol
     
  12. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
  13. jschesser19

    jschesser19 Thread Starter

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    it wont let me invoke the router from the problem pc
     
  14. jschesser19

    jschesser19 Thread Starter

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    all my connections are now set to retreive ip automaticly...even the loopback adapter....which i have disabled
     
  15. jschesser19

    jschesser19 Thread Starter

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    Messages:
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    can someone shed some light on what the whole packet sendiing and recieving thing is....bc its only sending 3 or 4 packets at a time....on any of the connections
     
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