Connection question...

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JayWicked

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Jan 1, 2007
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Is it possible that my connection is encountering difficulty when it's too cold outside?
My room is not on first floor and the cable goes outside from my room and all the way down outside.

I'm asking this because in the last 5 days, I have been encountering problems with my connection. And strangely the first 4 days it crapped up the night. And yesterday it crapped up near 5 PM to this afternoon today. And yesterday was like the coldest day so far this year so i'm wondering.

On MSN Troubleshooting thing, sometime they say my gateway appear offline (it's not) and sometime it's DNS or Key Ports. But it always change, never the same.

Anyway, right now, sunny day, and it's working pretty fine. I'm just wondering.
 
Joined
Jan 18, 2007
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320
JayWicked said:
Is it possible that my connection is encountering difficulty when it's too cold outside?
My room is not on first floor and the cable goes outside from my room and all the way down outside.

I'm asking this because in the last 5 days, I have been encountering problems with my connection. And strangely the first 4 days it crapped up the night. And yesterday it crapped up near 5 AM to this afternoon today. And yesterday was like the coldest day so far this year so i'm wondering.

On MSN Troubleshooting thing, sometime they say my gateway appear offline (it's not) and sometime it's DNS or Key Ports. But it always change, never the same.

Anyway, right now, sunny day, and it's working pretty fine. I'm just wondering.
Im guessing your on Rogers Cable? "Since you said the cable goes outside and so on" I guess its possible but the cable should be able to handle it. Unless you have an old cable or maybe water is getting it somewhere who knows....

I would give rogers a call and have them check it out. Also make sure you have unplugged your modem for about 1 min and plug it back in and restart computer. Sometimes it may just fix the problem.

Ciao
 

JohnWill

Retired Moderator
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Oct 19, 2002
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106,425
It's the the temperature of the cable, but rather the ISP's gateway equipment that's scattered around your neighborhood. I had this kind of issue where when it got hot the cable Internet would crap out. They finally replaced the gateway box that serviced our area and all was well.

I'm hoping that there is no temperature issue with fiber connections. :D
 

JayWicked

Thread Starter
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Jan 1, 2007
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48
Don't know about the cable but it's pretty new. Videotron Extreme Speed I am on, so I guess it's a Videotron cable haha.

And JohnWill, I have been using the same gateway for the last like 5 years, never encountered this.
 
Joined
Dec 8, 2006
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4,469
My cable connection comes from a pole to the house. Works winter and summer here in Canada. Snowing, outside, as I type. Have had same ISP and cable connection for three years. Relatively consistent connection @ 10 Mb/s
9329 / 616 (Kbps)
(1138.8 / 75.2 KB/sec)
 

JohnWill

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Oct 19, 2002
Messages
106,425
Jay, I used the same Comcast cable connection for several years before they had the issue with their gateway for me. Stuff happens, and electronics craps out. It can happen. ;)
 
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