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Constant BSOD Errors (Video TDR and Driver Power State Fail)

Discussion in 'Games' started by Xyntyler, Nov 19, 2019.

  1. Xyntyler

    Xyntyler Thread Starter

    Joined:
    Nov 19, 2019
    Messages:
    1
    Hello
    Recently ive been getting tons of BSOD errors ( Mainly the Video TDR error and Driver Power State Failure error). These errors started after I updated my Windows OS to the recent 1909 update and the recent Nvidia Driver (ver.441.20). I searched online for solutions regarding the issues and followed the steps to solve this problem but to no avail, I have had this laptop for close to a year when I bought it and it runs the listed games very well;
    (MRR=Minimum Requirements Reached)
    (RRR= Recommended Requirements Reached)
    Planetside 2 (RRR)
    Need For Speed Heat (MRR)
    Fortnite (RRR)
    Dauntless (MRR)
    Tom Clancy Ghost Recon Wildlands (RRR)
    Apex Legends (RRR)
    No Man Sky (RRR)
    Destiny 2 (MRR)
    Dirt Rally (RRR)
    Monster Hunter World (MRR)
    Paladins(RRR)
    Realm Royale (RRR)
    Surviving Mars (RRR)
    OverWatch (RRR)

    Sometimes when I start up fortnite it instantly gives me an error stating;

    1. (Unsupported Graphics card , There is a problem with your graphics card, please ensure your card meets the minimum requirements and that you have the latest driver installed)
    OR
    2. (Out of video memory trying to allocate rendering source. Make sure your video card has the minimum required memory, try lowering the resolution and/ or closing other applications that are running. Exiting.....)

    After Error #2 it always goes into a BSOD and stating the Video TDR error.
    at some point I want to believe that maybe my GPU maybe going bad but im not totally sure.
    Below is the information gathered by the SysInfo Utility.

    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Pro, 64 bit
    Processor: Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz, Intel64 Family 6 Model 158 Stepping 9
    Processor Count: 4
    RAM: 8075 Mb
    Graphics Card: NVIDIA GeForce GTX 1050 Ti, -1 Mb
    Hard Drives: C: 237 GB (161 GB Free); D: 931 GB (840 GB Free);
    Motherboard: KBL, Freed_KLS
    Antivirus: Windows Defender, Enabled and Updated

    Edit: also there is a new problem to where it will work fine but when I turn off my pc and start it up again ,it tells me "Unsupported Graphics card" whenever I start up ay games.
     
    Last edited: Nov 20, 2019
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    22,862
    What is the make and full model number of the laptop
    I suspect that the laptop is using the integrated graphics in the processor
    https://ark.intel.com/content/www/u...7300hq-processor-6m-cache-up-to-3-50-ghz.html

    the intel HD630
    rather than the 1050Ti

    Where are you updating the 1050 driver from
    windows updates
    the laptop manufacturer
    or Nvidia
    be aware that the Nvidia driver is as they tell you only a reference driver
    and you should NOT install that driver on a laptop unless it is the one recommended by the laptop site
     
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