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Constant Mouse Lag

Discussion in 'Windows 10' started by MetalMindBlow, Jun 23, 2018.

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  1. MetalMindBlow

    MetalMindBlow Thread Starter

    Joined:
    Mar 10, 2016
    Messages:
    2
    Hi!
    As of a few months ago my mouse has begun to lag. It's not significant but it's enough that I can no longer draw on my laptop. The mouse will move normally then freeze and reappear where it should be. I have tried many things to fix this myself, including erasing all personal files and uninstalling all unnecessary applications. All my driver are up to date, I've even tried rolling my mouse software back to an older version before it started lagging. Nothing has worked.
    Below are my computer specs:
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics, AMD64 Family 22 Model 48 Stepping 1
    Processor Count: 4
    RAM: 7096 Mb
    Graphics Card: AMD Radeon(TM) R4 Graphics, 1024 Mb
    Hard Drives: C: 930 GB (895 GB Free);
    Motherboard: Dell Inc., Inspiron 3541
    Antivirus: Windows Defender, Enabled and Updated
    Thank your for your help.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,645
    First Name:
    Frank
    You appear to have a Dell Inspiron 3541 laptop.

    Have you tried using an external USB wireless mouse to see if it resolves the issue?
    Using one instead of the touchpad will make it much easier and quicker to navigate and perform functions.

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