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constant popups porn,auto...error report after hitting x

Discussion in 'Virus & Other Malware Removal' started by jwpw, Jul 11, 2007.

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  1. jwpw

    jwpw Thread Starter

    Joined:
    Jul 11, 2007
    Messages:
    1
    Please help. First time user here. Porn popups and others evade my computer. then computer freezes, or send error report needing to shut down. I have run malicious software tool, and it found nothing. However, i keep getting error protector, and other offers to fix the problem. I'm scared to download anything else. can someone help, or tell me what questions to ask? Here is my log file.

    Logfile of HijackThis v1.99.1
    Scan saved at 11:06:30 AM, on 7/11/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\support.com\bin\tgcmd.exe
    C:\Program Files\sony\vaio media integrated server\Platform\VMConsole.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\WDBtnMgr.exe
    C:\windows\system32\nkdsregl.exe
    C:\Program Files\DriveCleaner Free\UDC.exe
    C:\Program Files\Common Files\DriveCleaner Free\dcsm.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\ErrorProtector Free\ertmain.exe
    C:\Documents and Settings\Jud\My Documents\?racle\w?auclt.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
    C:\Program Files\sony\usbsircs\usbsircs.exe
    C:\Program Files\Sony\Giga Pocket\ReserveModule.exe
    C:\Program Files\My Book\WD Backup\uBBMonitor.exe
    C:\Program Files\Sony\click to dvd 2\ctdatsvr.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
    C:\WINDOWS\system32\ScsiAccess.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\UAService7.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
    C:\Program Files\Sony\vaio media integrated server\VMISrv.exe
    C:\Program Files\Sony\vaio media integrated server\Video\GPVSvr.exe
    C:\Program Files\Sony\Giga Pocket\gps.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe
    C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe
    C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe
    C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe
    C:\Program Files\Sony\Giga Pocket\RM_SV.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rr.com/flash
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Jud\Application Data\Mozilla\Profiles\default\u4tn2rrl.slt\prefs.js)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: 0 - {119F8A7F-6CDD-4878-F2AF-9A72ECA2A8AB} - C:\Program Files\Online Services\qufaqygi.dll (file missing)
    O2 - BHO: (no name) - {3C526539-0DC0-458B-B5AB-099E2BFD89C3} - C:\Program Files\WindowsUpdate\mesowi.dll (file missing)
    O2 - BHO: (no name) - {3E8EC2D9-806B-4C7F-AE7F-F44AD4ABE8B5} - C:\WINDOWS\system32\xxywttq.dll (file missing)
    O2 - BHO: (no name) - {58533EA8-65A2-4014-AC82-85D38C4260CE} - C:\WINDOWS\system32\ddayy.dll (file missing)
    O2 - BHO: (no name) - {7C0E76C0-8CF1-4B8D-8B4F-1E1945874502} - C:\WINDOWS\system32\mddgmtfh.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: (no name) - {C47A1938-84D6-8F7B-8C0C-88ADACB17293} - C:\WINDOWS\system32\emsv.dll
    O2 - BHO: (no name) - {CD3447D4-CA39-4377-8084-30E86331D74C} - C:\WINDOWS\system32\qsynfpfr.dll (file missing)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
    O4 - HKLM\..\Run: [VMConsole.exe] C:\Program Files\sony\vaio media integrated server\Platform\VMConsole.exe /windowmin
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
    O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,[email protected]
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
    O4 - HKLM\..\Run: [{6D-D7-71-1E-ZN}] C:\windows\system32\nkdsregl.exe CHD003
    O4 - HKLM\..\Run: [DriveCleaner Free] "C:\Program Files\DriveCleaner Free\UDC.exe" /min
    O4 - HKLM\..\Run: [dcsm] "C:\Program Files\Common Files\DriveCleaner Free\dcsm.exe"
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [Salestart] "C:\Program Files\Common Files\ErrorProtector Free\startmon.exe"
    O4 - HKLM\..\Run: [j9241037] rundll32 C:\WINDOWS\system32\j9241037.dll sook
    O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
    O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
    O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\kwinlodt.exe CHD003
    O4 - HKLM\..\Run: [ErrorProtector Free] C:\Program Files\ErrorProtector Free\ertmain.exe /min
    O4 - HKCU\..\Run: [Iinl] "C:\PROGRA~1\COMMON~1\MANTEC~1\csrss.exe" -vt yazb
    O4 - HKCU\..\Run: [Clrcev] "C:\Documents and Settings\Jud\My Documents\?racle\w?auclt.exe"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ErrorProtector Free] C:\Program Files\ErrorProtector Free\ertmain.exe
    O4 - Startup: Click to DVD Automatic Mode Launcher.lnk = C:\Program Files\Sony\click to dvd 2\ctdatsvr.exe
    O4 - Startup: TA_Start.lnk = C:\WINDOWS\system32\dwdsregt.exe
    O4 - Startup: Think-Adz.lnk = C:\WINDOWS\system32\kwinlodt.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: Remocon Driver.lnk = ?
    O4 - Global Startup: Timer Recording Manager.lnk = C:\Program Files\Sony\Giga Pocket\ReserveModule.exe
    O4 - Global Startup: WD Backup Monitor.lnk = C:\Program Files\My Book\WD Backup\uBBMonitor.exe
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
    O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
    O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2D2BEE6E-3C9A-4D58-B9EC-458EDB28D0F6} - http://drivecleaner.com/.freeware/installdrivecleanerstart.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1096816935543
    O20 - Winlogon Notify: ddayy - C:\WINDOWS\system32\ddayy.dll (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O20 - Winlogon Notify: xxywttq - xxywttq.dll (file missing)
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: Giga Pocket Hardware Detector - Sony Corporation - C:\Program Files\Sony\Giga Pocket\shwserv.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing)
    O23 - Service: PACSPTISVR - Unknown owner - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE
    O23 - Service: Sony TV Tuner Controller - Sony Corporation - C:\Program Files\Sony\Giga Pocket\halsv.exe
    O23 - Service: Sony TV Tuner Manager - Sony Corporation - C:\Program Files\Sony\Giga Pocket\RM_SV.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
    O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
    O23 - Service: VAIO Entertainment File Import Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Entertainment UPnP Client Adapter - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VCSW\VCSW.exe
    O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\VMISrv.exe
    O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-IntegratedServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\IntegratedServer\HTTP (file missing)
    O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Platform\VmGateway.exe" /Service=VAIOMediaPlatform-Mobile-Gateway /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Addons\Packages\Mobile\Gateway" /DisplayName="VAIO Media Gateway Server (file missing)
    O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
    O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Sony\vaio media integrated server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
    O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Sony\vaio media integrated server\Platform\UPnPFramework.exe
    O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    You have a number of problems!!!!!!!!

    Do ALL of what follows before post the logs here, post only a hijack log after all other programs have run

    =========================
    You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

    Please download SmitfraudFix (by S!Ri)
    Extract the content (a folder named SmitfraudFix) to your Desktop.

    Next, please reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.
    Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
    Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

    You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

    The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

    A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a new hijack log.

    The report can also be found at the root of the system drive, usually at C:\rapport.txt

    Warning: running option #2 on a non infected computer will remove your Desktop background.
    ===================

    If you have vundofix, remove it and get the current version

    Please download http://www.atribune.org/ccount/click.php?id=4 to C:\
    Double-click VundoFix.exe to run it.
    click the Scan for Vundo button.
    Once it's done scanning, click the Remove Vundo button.
    You will receive a prompt asking if you want to remove the files, click YES.
    Once you click yes, your desktop will go blank as it starts removing Vundo.
    When completed, it will prompt that it will shutdown your computer, click OK.
    Turn your computer back on.
    Please post the contents of C:\vundofix.txt
    Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears at reboot.

    Please let Vundo finish its thing, sometimes it can take multiple passes
    ====================
    Download Superantispyware (SAS)

    http://www.superantispyware.com/superantispywarefreevspro.html

    Install it and double-click the icon on your desktop to run it.
    · It will ask if you want to update the program definitions, click Yes.
    · Under Configuration and Preferences, click the Preferences button.
    · Click the Scanning Control tab.
    · Under Scanner Options make sure the following are checked:
    o Close browsers before scanning
    o Scan for tracking cookies
    o Terminate memory threats before quarantining.
    o Please leave the others unchecked.
    o Click the Close button to leave the control center screen.
    · On the main screen, under Scan for Harmful Software click Scan your computer.
    · On the left check C:\Fixed Drive.
    · On the right, under Complete Scan, choose Perform Complete Scan.
    · Click Next to start the scan. Please be patient while it scans your computer.
    · After the scan is complete a summary box will appear. Click OK.
    · Make sure everything in the white box has a check next to it, then click Next.
    · It will quarantine what it found and if it asks if you want to reboot, click Yes.
    · To retrieve the removal information for me please do the following:
    o After reboot, double-click the SUPERAntispyware icon on your desktop.
    o Click Preferences. Click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o It will open in your default text editor (such as Notepad/Wordpad).
    o Please highlight everything in the notepad, then right-click and choose copy.
    · Click close and close again to exit the program.
    · Please paste that information here for me with a new HijackThis log.

    This can take a while!
     
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As Seen On...

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