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Constant reboot, no control panel ??!!!! = SCREWED

Discussion in 'Virus & Other Malware Removal' started by ITWerks, Oct 27, 2007.

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  1. ITWerks

    ITWerks Thread Starter

    Joined:
    Oct 24, 2007
    Messages:
    14
    I don't even know where to start...i'm in safe mode right now, with networking. Seems like this is the only stable boot option for me. Will a HJT log show anything you need right now? Looking at the posts here, it seems like you guys no what needs to be done always...can you help me please?

    XP Pro, SP2


    Ray
     
  2. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    hi, welcome to TSG.


    Download hijack this from the link below.Please do this. Click here:

    http://www.thespykiller.co.uk/files/hijackthis_sfx.exe

    to download HijackThis. Click scan and save a logfile, then post it here so
    we can take a look at it for you. Don't click fix on anything in hijack this
    as most of the files are legitimate.


    Please download
    SmitfraudFix
    (by S!Ri)
    Extract the content (a folder named SmitfraudFix) to your Desktop.



    Download AVG Anti-Spyware

    http://www.ewido.net/en/


    * Once you have downloaded AVG Anti-spyware, locate the icon on the desktop
    and double-click it to launch the set up program.
    * Once the setup is complete you will need run AVG and update the definition
    files.
    * On the main screen select the icon "Update" then select the "Update now"
    link.
    * Next select the "Start Update" button, the update will start and a
    progress bar will show the updates being installed.
    * Once the update has completed select the "Scanner" icon at the top of the
    screen, then select the "Settings" tab.
    * Once in the Settings screen click on "Recommended actions" and then select
    "Delete"
    * Under "Reports"
    * Select "Automatically generate report after every scan"
    * Un-Select "Only if threats were found"


    Close AVG Anti-Spyware. Anti-spyware, Do NOT run a scan yet. We will do that
    later in safe mode.






    * Click here to download ATF Cleaner by Atribune and save it to your
    desktop.

    http://majorgeeks.com/ATF_Cleaner_d4949.html


    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.
    o If you use Firefox:
    + Click Firefox at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    o If you use Opera:
    + Click Opera at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    * Click Exit on the Main menu to close the program.


    * Click here for info on how to boot to safe mode if you don't already know
    how.


    http://support.microsoft.com/kb/315222


    * Now copy these instructions to notepad and save them to your desktop. You
    will need them to refer to in safe mode.


    * Restart your computer into safe mode now. Perform the following steps in
    safe mode:


    Once in Safe Mode, open the SmitfraudFix folder again and
    double-click smitfraudfix.cmd
    Select option #2 - Clean by typing 2 and press "Enter"
    to delete infected files.

    You will be prompted: "Registry cleaning - Do you want to clean the
    registry?"; answer "Yes" by typing Y and press "Enter" in order to
    remove the Desktop background and clean registry keys associated with the
    infection.

    The tool will now check if wininet.dll is infected. You may be
    prompted to replace the infected file (if found); answer "Yes" by typing
    Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process;
    if it doesn't, please restart it into Normal Windows.

    A text file will appear onscreen, with results from the cleaning process;
    please copy/paste the content of that report into your next reply.

    The report can also be found at the root of the system drive, usually at
    C:\rapport.txt

    Warning: running option #2 on a non infected computer
    will remove your Desktop background
    .




    Run AVG Anti-Spyware!

    # IMPORTANT: Do not open any other windows or programs while AVG is scanning
    as it may interfere with the scanning process:
    # Launch AVG Anti-spyware by double-clicking the icon on your desktop.
    # Select the "Scanner" icon at the top and then the "Scan" tab then click on
    "Complete System Scan".
    # AVG will now begin the scanning process. Be patient this may take a little
    time.
    Once the scan is complete do the following:
    # If you have any infections you will prompted, then select "Apply all
    actions"
    # Next select the "Reports" icon at the top.
    # Select the "Save report as" button in the lower left hand of the screen
    and save it to a text file on your system (make sure to remember where you
    saved that file, this is important).
    # Close AVG and reboot your system back into Normal Mode.







    Note: this is a stand alone, it doesn't install to start/programmes.

    Download Mwav,

    http://www.spywareinfo.dk/download/mwav.exe


    double click on it and it will extract to C:\kaspersky. Click
    on the kaspersky folder and click on Kavupd, a black dos window will open
    and it will update the programme for you, be patient it will take 5-10
    minutes to download the new definitions. Once it's updated, click on
    mwavscan
    to launch the programme.

    Use the defaults of:

    Memory
    startup folders
    Registry
    system folders
    services

    Choose drive , all drives and, click scan all files
    and then click scan/clean. After it finishes scanning and cleaning post
    the log here with a new hijack this log.

    Note: this is a very thorough scanner, it might take anything up to an hour
    or more, depending on how many drives you have and how badly infected your
    pc is.



    Highlight the portion of the scan that lists infected items and hold
    CTRL + C to Copy then paste it here. The whole log with be extremely
    big so there is no way to copy the whole thing. I just need the
    infected items list.



    Post a new hijack this, the smitfraud, the Mwav scan log and the AVg antispware log!
     
  3. ITWerks

    ITWerks Thread Starter

    Joined:
    Oct 24, 2007
    Messages:
    14
    Ran HiJack, here's the log:

     
  4. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    ok, run the fixes and post all the logs!
     
  5. ITWerks

    ITWerks Thread Starter

    Joined:
    Oct 24, 2007
    Messages:
    14
    Brand New HiJack log:
    MWAV Scan:
    AVG scan:
     
  6. ITWerks

    ITWerks Thread Starter

    Joined:
    Oct 24, 2007
    Messages:
    14
    The SmitFraud log (rapport.txt) PART 1:
     
  7. ITWerks

    ITWerks Thread Starter

    Joined:
    Oct 24, 2007
    Messages:
    14
    SmitFraud PART 2:
     
  8. ITWerks

    ITWerks Thread Starter

    Joined:
    Oct 24, 2007
    Messages:
    14
    SmitFraud Part 3:
     
  9. ITWerks

    ITWerks Thread Starter

    Joined:
    Oct 24, 2007
    Messages:
    14
    SmitFraud PART 4:

    The SmitFraud log is broken into four posts because it was nearly triple the 30,000 character posting limit on it's own.

    Thanks for all your help.

    Ray
     
  10. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    Can you post the hijakc this in normla mode and also post the logs notmlaly without putting them in the text boxes, it makes it harder to read them!


    NOTE: If you have downloaded ComboFix previously please delete that
    version and download it again!



    Download ComboFix from
    Here
    or
    Here
    to your Desktop.

    Reboot to Safe mode:

    Restart your computer and begin tapping the F8 key on your keyboard just
    before Windows starts to load. If done right a Windows Advanced Options menu
    will appear. Select the Safe Mode option and press Enter.

    Perform the following actions in Safe Mode.
    • Double click combofix.exe and follow the prompts.
    • When finished, it shall produce a log for you. Post that log and a
      HiJackthis log in your next reply
    Note: Do not mouseclick combofix's window while its
    running. That may cause it to stall






    Download Superantispyware (SAS):

    http://www.superantispyware.com/supe....html?rid=3132


    Once downloaded and installed update the defintions
    and then run a full system scan quarantine what it finds!


    * Double-click SUPERAntiSypware.exe and use the default settings for
    installation.
    * An icon will be created on your desktop. Double-click that icon to launch
    the program.
    * If asked to update the program definitions, click "Yes". If not, update
    the definitions before scanning by selecting "Check for Updates". (If you
    encounter any problems while downloading the updates, manually download and
    unzip them from here.)

    http://www.superantispyware.com/definitions.html

    * Under "Configuration and Preferences", click the Preferences button.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all
    others unchecked):
    o Close browsers before scanning.
    o Scan for tracking cookies.
    o Terminate memory threats before quarantining.
    * Click the "Close" button to leave the control center screen.
    * Back on the main screen, under "Scan for Harmful Software" click Scan your
    computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under "Complete Scan", choose Perform Complete Scan.
    * Click "Next" to start the scan. Please be patient while it scans your
    computer.
    * After the scan is complete, a Scan Summary box will appear with
    potentially harmful items that were detected. Click "OK".
    * Make sure everything has a checkmark next to it and click "Next".
    * A notification will appear that "Quarantine and Removal is Complete".
    Click "OK" and then click the "Finish" button to return to the main menu.
    * If asked if you want to reboot, click "Yes".
    * To retrieve the removal information after reboot, launch SUPERAntispyware
    again.
    o Click Preferences, then click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o If there are several logs, click the current dated log and press View log.
    A text file will open in your default text editor.
    o Please copy and paste the Scan Log results in your next reply.
    * Click Close to exit the program.




    * Download Dr.Web CureIt to the desktop:
    ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

    * Doubleclick the drweb-cureit.exe file and Allow to run the express scan
    * This will scan the files currently running in memory and when something is
    found,
    click the yes button when it asks you if you want to cure it. This is only a
    short scan.
    * Once the short scan has finished, Click Options > Change settings
    * Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
    * Back at the main window, mark the drives that you want to scan.
    * Select all drives. A red dot shows which drives have been chosen.
    * Click the green arrow at the right, and the scan will start.
    * Click 'Yes to all' if it asks if you want to cure/move the file.
    * When the scan has finished, look if you can click next icon next to the
    files found: IPB Image
    * If so, click it and then click the next icon right below and select Move
    incurable as you'll see in next image:
    IPB Image
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it
    can't be cured. (this in case if we need samples)
    * After selecting, in the Dr.Web CureIt menu on top, click file and choose
    save report list
    * Save the report to your desktop. The report will be called DrWeb.csv
    * Close Dr.Web Cureit.
    * Reboot your computer!! Because it could be possible that files in use will
    be moved/deleted during reboot.


    post another hijack this, the combo, the super and the dr web logs!
     
  11. ITWerks

    ITWerks Thread Starter

    Joined:
    Oct 24, 2007
    Messages:
    14
    Khazars,

    Right now, I can no longer login to the system...not in safe mode, or normal mode.

    After putting in the password, the system show me: 'loading your settings'....and usually the very next thing I see is: 'saving your settings'. Occasionally I will see a glimpse of the desktop, but then I'll get sent back to the login screen again.

    How do I troubleshoot now?
     
  12. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    you may be better to reformat, it seems windows is screwed up!
     
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