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Constantly running CPU - svchost.exe netsvcs

Discussion in 'Windows XP' started by CaliCuse, Dec 24, 2009.

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  1. CaliCuse

    CaliCuse Thread Starter

    Joined:
    Dec 16, 2009
    Messages:
    5
    i'm really struggling to get to the bottom of my suddenly slower Sony Vaio notebook computer running XP. i've run virus scans, spyware scans, etc. and nothing comes up. when i google looking for problems, i get links to nothing that helps (including 5 year old forum postings about a similar problem).

    using the Process Explorer, i've determined that it's the netsvcs portion of svchost that is constantly fluctuating (and it's kernel.dll portions) between 5% and 35% no matter what i'm doing with the computer. turning off Windows Automatic Updates has made no difference. the only thing that works is using the process explorer to kill the netsvcs process - but that's killing the symptom, not fixing the problem.

    why is netsvcs constantly running? HOW DO I GET IT TO STOP USING SO MUCH OF MY CPU SO THAT THE COMPUTER WILL JUST RUN NORMALLY???

    i can post more info if you tell me what else you need. thanks for all your help!
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,048
    Please click here to download and install version 2.0.2 of the HijackThis Installer.

    Run it and select Do a system scan and save a logfile.

    The log will be saved in Notepad. Copy and paste the log in your next post.

    Do not fix anything
     
  3. CaliCuse

    CaliCuse Thread Starter

    Joined:
    Dec 16, 2009
    Messages:
    5
    Thanks, Phantom... here's the HijackThis log...

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:45:37 PM, on 12/24/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    C:\WINDOWS\System32\Drivers\WTSRV.EXE
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    C:\Program Files\Sony\SmartWi Connection Utility\SmartWiService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\Protector Suite QL\menusw.exe
    C:\Program Files\Sony\SmartWi Connection Utility\WCULauncher.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Sony\SmartWi Connection Utility\SmartWi.exe
    C:\Program Files\Sony\SmartWi Connection Utility\SmartWiTogglet.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
    C:\PROGRA~1\Sony\SMARTW~1\Phoenix.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
    C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/sonysidebar.jsp?p=SY
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://vu.sel.sony.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: (no name) - {F0F8C2B6-A911-4b4e-B2AE-89B82DC81F15} - C:\Program Files\SonySA\SrchAs\sySrcAs.dll
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: AskBar BHO - {5A074B21-F830-49de-A31B-9AD36E91B3B1} - C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\IPSBHO.DLL
    O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
    O2 - BHO: (no name) - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - (no file)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: (no name) - {F0F8C2B1-A911-4b4e-B2AE-89B82DC81F15} - C:\Program Files\SonySA\SrchAs\sySrcAs.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Ask Toolbar - {5A074B29-F830-49de-A31B-9AD36E91B3B1} - C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [Biomenu] "C:\Program Files\Protector Suite QL\menusw.exe"
    O4 - HKLM\..\Run: [WCULauncher] C:\Program Files\Sony\SmartWi Connection Utility\WCULauncher.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: Bluetooth Manager.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &Save Image to Folder - res://C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll/saveimagestofolder.html
    O8 - Extra context menu item: &Save Image to MyStuff - res://C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll/saveimages.html
    O8 - Extra context menu item: &Save Link to Folder - res://C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll/saveltof.html
    O8 - Extra context menu item: &Save Link to MyStuff - res://C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll/savelink.html
    O8 - Extra context menu item: &Save Page to Folder... - res://C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll/savepagetofolder.html
    O8 - Extra context menu item: &Save this Page to MyStuff - res://C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll/savewebpage.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O15 - Trusted Zone: http://*.trymedia.com (HKLM)
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SmartWiService - Sony Electronics, Inc - C:\Program Files\Sony\SmartWi Connection Utility\SmartWiService.exe
    O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
    O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
    O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    O23 - Service: WinTab Service (WinTabService) - Tablet Driver - C:\WINDOWS\System32\Drivers\WTSRV.EXE
    O24 - Desktop Component 0: (no name) - http://l.yimg.com/www.flickr.com/images/spaceball.gif

    --
    End of file - 14285 bytes
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,048
    I would suspect Norton. Have you tried disabling it?
     
  5. CaliCuse

    CaliCuse Thread Starter

    Joined:
    Dec 16, 2009
    Messages:
    5
    i figured it was Norton, too... and over the last few weeks, i've tried several different things. i even upgraded Norton to Internet Security 2010 from the '06 version that was on there. that (according to the install) completely removed the old version before installing the new one... and no help. this morning, i tried right-clicking on the tray icon and disabling the 2 things it offers to disable (anti-virus and firewall), but that made no difference either. is there a more thorough way to "disable" to see if it's the problem? is a complete uninstall/re-install of Norton a viable option or am i barking up the wrong tree with that?

    thanks again...
     
  6. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,048
    You could try removing it completely with the Norton Removal Tool. This would the most thorough way to test it.
     
  7. CaliCuse

    CaliCuse Thread Starter

    Joined:
    Dec 16, 2009
    Messages:
    5
    Well, I removed Norton... it didn't seem to help the computer. Then did a re-install and it's still the same. Here's my most current HJT Log. Thanks for reading... hopefully someone will see something to fix!


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:13:42 PM, on 12/30/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    C:\WINDOWS\System32\Drivers\WTSRV.EXE
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    C:\Program Files\Sony\SmartWi Connection Utility\SmartWiService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\Protector Suite QL\menusw.exe
    C:\Program Files\Sony\SmartWi Connection Utility\WCULauncher.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Sony\SmartWi Connection Utility\SmartWiTogglet.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/sonysidebar.jsp?p=SY
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://vu.sel.sony.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: (no name) - {F0F8C2B6-A911-4b4e-B2AE-89B82DC81F15} - C:\Program Files\SonySA\SrchAs\sySrcAs.dll
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: AskBar BHO - {5A074B21-F830-49de-A31B-9AD36E91B3B1} - C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\IPSBHO.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: (no name) - {F0F8C2B1-A911-4b4e-B2AE-89B82DC81F15} - C:\Program Files\SonySA\SrchAs\sySrcAs.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Ask Toolbar - {5A074B29-F830-49de-A31B-9AD36E91B3B1} - C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\coIEPlg.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
    O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
    O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [Biomenu] "C:\Program Files\Protector Suite QL\menusw.exe"
    O4 - HKLM\..\Run: [WCULauncher] C:\Program Files\Sony\SmartWi Connection Utility\WCULauncher.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: Bluetooth Manager.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &Save Image to Folder - res://C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll/saveimagestofolder.html
    O8 - Extra context menu item: &Save Image to MyStuff - res://C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll/saveimages.html
    O8 - Extra context menu item: &Save Link to Folder - res://C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll/saveltof.html
    O8 - Extra context menu item: &Save Link to MyStuff - res://C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll/savelink.html
    O8 - Extra context menu item: &Save Page to Folder... - res://C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll/savepagetofolder.html
    O8 - Extra context menu item: &Save this Page to MyStuff - res://C:\Program Files\AskBarOEM1000\bar\bin\askBarOEM1000.dll/savewebpage.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O15 - Trusted Zone: http://*.trymedia.com (HKLM)
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.1.0.19\ccSvcHst.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SmartWiService - Sony Electronics, Inc - C:\Program Files\Sony\SmartWi Connection Utility\SmartWiService.exe
    O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
    O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
    O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
    O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
    O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
    O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
    O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
    O23 - Service: WinTab Service (WinTabService) - Tablet Driver - C:\WINDOWS\System32\Drivers\WTSRV.EXE
    O24 - Desktop Component 0: (no name) - http://l.yimg.com/www.flickr.com/images/spaceball.gif

    --
    End of file - 13993 bytes
     
  8. GravyDeath

    GravyDeath

    Joined:
    Jan 3, 2010
    Messages:
    1
    I can help you if you are having problems still, just don't install anything or add new hardware, and don't try to fix anything else until we know, we can replicate your environment and I'm bored and laid-off
     
  9. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,048
    svchost.exe -k netsvcs as a possible culprit is a little vague. You'll need to be more precise. Here is the list of services related to it:

    6to4
    AppMgmt
    AudioSrv
    Browser
    CryptSvc
    DMServer
    DHCP
    ERSvc
    EventSystem
    FastUserSwitchingCompatibility
    HidServ
    Ias
    Iprip
    Irmon
    LanmanServer
    LanmanWorkstation
    Messenger
    Netman
    Nla
    Ntmssvc
    NWCWorkstation
    Nwsapagent
    Rasauto
    Rasman
    Remoteaccess
    Schedule
    Seclogon
    SENS
    Sharedaccess
    SRService
    Tapisrv
    Themes
    TrkWks
    W32Time
    WZCSVC
    Wmi
    WmdmPmSp
    winmgmt
    TermService
    wuauserv
    BITS
    ShellHWDetection
    helpsvc
    xmlprov
    wscsvc
    WmdmPmSN

    Double-click on the svchost.exe process and select the Threads tab.

    HERE is an example on how to use Process Explorer to isolate a culprit through its threads.
     
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