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Continously Missing of NTLDR,Hall.dll and User Data

Discussion in 'Virus & Other Malware Removal' started by praveenbattar, Nov 7, 2011.

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  1. praveenbattar

    praveenbattar Thread Starter

    Nov 7, 2011
    Hello All,
    I am working for an Organization where we hold more than 2000 machines in our network which are affected with a peculiar worm/virus(i don't know), that kills NTLDR and HALL.Dll and user data as well.

    First the machines get hanged up and when we restart it, we loose everything...

    Upon missing I use first repair and copy NTLDR and HALL.Dll or Using Second repair I repair the Operating System upon Restart the same situation repeats and loosing of NTLDR and Hall.dll..

    Using Third Party Tools if I Recover the whole user data again after restart the data will be deleted and this happens continuously..

    kindly Provide me an Solution ASAP.

    With Regards
    Praveen S.
  2. dvk01

    dvk01 Moderator Malware Specialist

    Dec 14, 2002
    First Name:

    Please do not request assistance for corporate/company owned computers. Many changes/deletions are made during the clean up process, some of which may involve uninstalling programs, deleting folders/files, changing settings and/or removing policies etc. As we have no way of knowing for sure if these are actually needed for company operations, malware issues in these cases should be handled by your own IT Departments in order to avoid any undesirable results.

    If it is happening on 2000 machines on the network, then it is very likely to be your antimalware programs. Seek assistance from the vendor, that is what you pay for in such cases

    We can't help here so closing this
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