I have a hard wired Dell Studio with Windows Vista. The connection is directly from the cable to the cable modem to the computer so there is no router. I have an issue with keeping a constant connection. It will connect for a minute, not connect the next. It never keeps an ongoing constant connection. The internet works perfectly fine in safe mode with networking which leads me to believe it is a software issue. I have uninstalled the antivirus, turned off the firewall, uninstalled all programs installed after I bought the computer, and still no luck. I have went through many troubleshooting to no avail. I also have used a different computer, modem, ISP, ethernet cord as well. All other computers work fine except this one which also leads me to believe its the computer not the cable provider. This is really difficult to use a webcam over the internet as it closes out all the time due to lack of connection. Any ideas/help is greatly appreciated.