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Continuous Popups and IE Stopped Working Errors

Discussion in 'Virus & Other Malware Removal' started by trenea7, Oct 15, 2009.

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  1. trenea7

    trenea7 Thread Starter

    Joined:
    Oct 15, 2009
    Messages:
    3
    I've recently begun getting tons of pop-up ads that I think are viral despite Web Defender and Norton not finding anything. The ads are usually related to something I've been recently looking at. I've also been getting a ton of error messages that say "Internet Explorer has stopped working", however if I just click the "X" to close the message, IE continues working just fine.

    I'm running Windows Vista and am at a loss of where to go next. Help?

    Here's my Hijackthis log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:58:15 PM, on 10/15/2009
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v8.00 (8.00.6001.18828)
    Boot mode: Normal
    Running processes:
    C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSOEMON.EXE
    C:\Program Files (x86)\IOI\ButtonMonitor.exe
    C:\Program Files (x86)\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
    C:\Program Files (x86)\Logitech\QuickCam\Quickcam.exe
    C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files (x86)\MyWebSearch\bar\1.bin\M3SRCHMN.EXE
    C:\Program Files (x86)\Java\jre6\bin\jusched.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Gamevance\gamevance32.exe
    C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
    C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
    C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
    C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\SysWow64\Macromed\Flash\FlashUtil10b.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    c:\Users\owner\Desktop\HijackThis.exe
    C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5692
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5692
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5692
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
    F2 - REG:system.ini: UserInit=userinit.exe
    O1 - Hosts: ::1 localhost
    O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\IPSBHO.DLL
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
    O2 - BHO: Gamevance Text - {BEAC7DC8-E106-4C6A-931E-5A42E7362883} - C:\Program Files (x86)\Gamevance\gvtl.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\coIEPlg.dll
    O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files (x86)\MSN\Toolbar\3.0.0988.2\msneshellx.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
    O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
    O4 - HKLM\..\Run: [ButtonMonitor] C:\Program Files (x86)\IOI\ButtonMonitor.exe
    O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files (x86)\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
    O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files (x86)\Logitech\QuickCam\Quickcam.exe" /hide
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32 C:\PROGRA~2\MYWEBS~1\bar\1.bin\M3PLUGIN.DLL,UPF
    O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~2\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w /h
    O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwsoemon.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Gamevance] "C:\Program Files (x86)\Gamevance\gamevance32.exe" a
    O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwsoemon.exe
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\SysWOW64\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; Trident/4.0; GTB6; FunWebProducts; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)" -"http://www.scholastic.com/magicschoolbus/games/colgate/mazecraze_2001.htm"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: Memeo AutoBackup Launcher.lnk = ?
    O4 - Startup: Memeo AutoSync Launcher.lnk = C:\Program Files (x86)\Memeo\AutoSync\MemeoLauncher.exe
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} (ScrabbleCubes Control) - http://www.worldwinner.com/games/v47/scrabblecubes/scrabblecubes.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-4/MyFunCardsInitialSetup1.0.1.1.cab
    O16 - DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} (CMV5 Class) - http://coupons.smartsource.com/download/cscmv5X.cab
    O16 - DPF: {74E4A24D-5224-4F05-8A41-99445E0FC22B} (GameHouse Games Player) - http://aolsvc.aol.com/onlinegames/free-trial-mind-medley/gamehouseplayer.cab
    O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
    O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://www.worldwinner.com/games/v46/wordmojo/wordmojo.cab
    O16 - DPF: {BAC761D3-DFFD-4DB4-A01D-173346E090A7} (CPlayFirstzenerchiControl Object) - http://aolsvc.aol.com/onlinegames/free-trial-zenerchi/ZenerchiWeb.1.0.0.10.cab
    O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://aolsvc.aol.com/onlinegames/free-trial-shangri-la-2-deluxe/zylomplayer.cab
    O16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - http://www.worldwinner.com/games/v47/familyfeud/familyfeud.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games.pogo.com/online2/pogo/bookworm_adventures/popcaploader_v10.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\coIEPlg.dll
    O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O20 - AppInit_DLLs: C:\PROGRA~2\Google\GOOGLE~4\GOEC62~1.DLL
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\Gateway Games\Gateway Game Console\GameConsoleService.exe
    O23 - Service: GoogleDesktopManager - Google - C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Update Service (gupdate1c9868249e7faa0) (gupdate1c9868249e7faa0) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVCSer64.exe
    O23 - Service: Process Monitor (LVPrcS64) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: My Web Search Service (MyWebSearchService) - MyWebSearch.com - C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwssvc.exe
    O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)
    --
    End of file - 14721 bytes
     
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