Control Panel Inacessible

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Padishar

Thread Starter
Joined
Sep 20, 2008
Messages
25
My computer was recently badly infected with all sorts of viruses, and although I think that I have removed them all, their effects still linger.

My problem is very similar to that of this poster, where I cannot access Control Panel components, such as Display, System, or User Accounts. Specifically, this error appears when attempting to open one of these:



On some help forums rundll32 was pointed to as the cause of the problem, and indeed I found these entries in Comodo's Defense+ Log:


(Various programs calling rundll32.exe, but it being blocked everytime)

I have tried disabling Comodo (and closing it entirely) and it doesn't make a difference.
What's interesting is if I boot into Safe Mode and log into the Administrator account, it works fine. I can see from this account that my main account is still an Administrator.

Here is my HiJackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:49:22 AM, on 9/20/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\Ati2evxx.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\Ati2evxx.exe
E:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
E:\Program Files\Bonjour\mDNSResponder.exe
E:\Program Files\cFosSpeed\spd.exe
D:\Program Files\Comodo\cmdagent.exe
E:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
E:\Program Files\CDBurnerXP\NMSAccessU.exe
E:\WINDOWS\system32\PnkBstrA.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\SearchIndexer.exe
E:\WINDOWS\Explorer.EXE
D:\Program Files\Comodo\cfp.exe
E:\WINDOWS\system32\CTHELPER.EXE
E:\Program Files\Microsoft IntelliType Pro\itype.exe
E:\PROGRA~1\AVG\AVG8\avgtray.exe
E:\Program Files\cFosSpeed\cFosSpeed.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
e:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
E:\PROGRA~1\AVG\AVG8\avgrsx.exe
E:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
E:\PROGRA~1\AVG\AVG8\avgemc.exe
E:\Program Files\Messenger\msmsgs.exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 192.168.1.1
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.0.1:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - E:\Program Files\FlashGet\jccatch.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - E:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {74633F37-CF9D-4EFD-B548-D847566866FC} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - E:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - E:\Program Files\FlashGet\getflash.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - E:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - E:\Documents and Settings\G Man\Start Menu\Programs\IMVU\Run IMVU.lnk
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5036.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - E:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - E:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: urqRJAQJ - urqRJAQJ.dll (file missing)

Any other suggestions would be appreciated.
 

Padishar

Thread Starter
Joined
Sep 20, 2008
Messages
25
AVG, Ad-Aware, Comodo, Malwarebytes' Anti-Malware, SUPERAntiSpyware, XSoftSpySE, SmitFraudFix, SmitRem, and VundoFix all say I am clean.
Running sfc /scannow hasn't worked either. I tried giving permissions to HKEY_CURRENT_USER\ControlPanel with no success. SUPERAntiSpyware even has a few tools that are supposed to give back administrator permissons, but they didn't work.

Here's part of a XSoftSpySE log:
<DebugMsg event="REGVLAUE_DELETE_SUCCESS" data="software\microsoft\windows\currentversion\policies\explorer\forceactivedesktopon" system-message="The operation completed successfully." malwareName=""/>
<DebugMsg event="REGVLAUE_DELETE_SUCCESS" data="software\microsoft\windows\currentversion\policies\explorer\noactivedesktop" system-message="The operation completed successfully." malwareName=""/>
<DebugMsg event="REGVLAUE_DELETE_SUCCESS" data="software\microsoft\windows\currentversion\policies\activedesktop\nohtmlwallpaper" system-message="The operation completed successfully." malwareName=""/>
<DebugMsg event="REGVLAUE_DELETE_SUCCESS" data="software\microsoft\windows\currentversion\policies\activedesktop\noeditingcomponents" system-message="The operation completed successfully." malwareName=""/>
<DebugMsg event="REGVLAUE_DELETE_SUCCESS" data="software\microsoft\windows\currentversion\policies\activedesktop\nodeletingcomponents" system-message="The operation completed successfully." malwareName=""/>
<DebugMsg event="REGVLAUE_DELETE_SUCCESS" data="software\microsoft\windows\currentversion\policies\activedesktop\noaddingcomponents" system-message="The operation completed successfully." malwareName=""/>
<DebugMsg event="REGVLAUE_DELETE_SUCCESS" data="software\microsoft\windows\currentversion\policies\activedesktop\nocomponents" system-message="The operation completed successfully." malwareName=""/>
<DebugMsg event="REGVLAUE_DELETE_SUCCESS" data="software\microsoft\windows\currentversion\policies\activedesktop\nochangingwallpaper" system-message="The operation completed successfully." malwareName=""/>
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Top