My job recently came to an end and I had an editor save all my work onto an external hard drive, My HD Passport Ulta. However, he works on a MAC.
Now that I’m home and trying to open the files on my PC, using Windows 10, my computer doesn’t recognize the hard drive.
After watching YouTube clips, I learned that I may have reformat the hard drive so the files are converted from NTFS to FAT32.... and / or that it needs a letter assigned to it and “primary partition” removed. However, I can’t clean/ delete it because I need to access those files.
Please help! I’m past my deadline because I can’t access these files on my PC and I need them ASAP. How do I convert this external hard drive so I can go from a Mac to my PC?
Thank you for your time and consideration!!
-T
Now that I’m home and trying to open the files on my PC, using Windows 10, my computer doesn’t recognize the hard drive.
After watching YouTube clips, I learned that I may have reformat the hard drive so the files are converted from NTFS to FAT32.... and / or that it needs a letter assigned to it and “primary partition” removed. However, I can’t clean/ delete it because I need to access those files.
Please help! I’m past my deadline because I can’t access these files on my PC and I need them ASAP. How do I convert this external hard drive so I can go from a Mac to my PC?
Thank you for your time and consideration!!
-T