Cookie Problem

[gorper99]

I just started having a problem with online banking.Every time I shut down my laptop it clears the cookies because I have to call the bank to log in.Never had this problem before.I have not changed anything.Windows 10 and MS Edge browser.

 

[Deke40]

Check this image and be sure the right items or checked/or not checked depending on what you want.

 

[flavallee]

gorper99:
Why do you need to call your bank to log in?
Don't you have an on-line account with your bank that you can log into with a username and password?
That's how I've been doing on-line banking for years.

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[gorper99]

Yes-User and password.Then I get a message unable to log in.Then I click a tab and they send me a 6 digit pin number.I enter that and then click on register my computer and it works.It has always worked ok.But now it must clear the info on shutdown.Because every time I try to log in the same thing happens.It must be clearing the cookies for some reason.

 

[DaveA]

Most of these account when sent a new pin is for one time use and you are to change it to a pin that you want to use.
Next time, when calling the bank, be sure to ask about this being a one time pin.