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Coolpix 3100 - troubles

Discussion in 'Digital Photography & Imaging' started by Taza, Sep 11, 2003.

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  1. Taza

    Taza Thread Starter

    Joined:
    Feb 10, 2002
    Messages:
    36
    firebrick

    We have a Nikon Coolpix 32100 digital camera where we are having difficulties trying to transfer from the camera to the computer, we have tried at least 4 times now and still no success.

    We successfully installed the software but we are having trouble with transfers from the camera, we have plugged the camera in as required by the booklet but still no success. We are attempting to install the software on:

    Microsoft Windows 2000
    5.00.2195
    Service Pack 2
    x86 Family 6 Model 8 Stepping 6
    AT/AT COMPATIBLE
    261,600 KB RAM

    Any assistance is appreciated as we are nearing the end of our wit.
    Thank you
    :)
     
  2. slipe

    slipe

    Joined:
    Jun 27, 2000
    Messages:
    6,832
    Do you have other devices working from the USB? Have you unplugged a working device and tried the camera in that socket? Did you get a hardware found message when you first plugged the camera in? Everything look OK in device manager with no yellow exclamation marks or red Xs? Is the camera listed under scanners and cameras in control panel.

    I think that is a relatively new model, so the software should work for Win2k. If you followed the sequence from the instructions of whether to plug in the camera or install the software first, then you should have a drive letter for the camera when it is plugged in. You should be able to download directly from the drive letter.

    Nikon has a couple of firnware updates and software updates – you could try those: http://www.nikonusa.com/usa_tech_center/dtc_options.jsp?cat=1&grp=2&productNr=25509 If the firmware update doesn’t come with instructions look them up in your instructions or on the site.
     
  3. milomorai

    milomorai

    Joined:
    Oct 23, 2001
    Messages:
    439
    are you sure that you have the camera set to the right mode? there is a specific setting for downloading images. if nothing else works, get an inexpensive card reader and attach that - actually the best way because you are not using up battery power in the camera and the images will download faster.

    Gavi, Certified Photographic Counselor and Nikon Advanced System Specialist
     
  4. hewee

    hewee

    Joined:
    Oct 26, 2001
    Messages:
    57,793
    I have the same camera and you had to have the camera pluged in to install the software.

    But all you do is turn the camera off and plug it in and turn it on.
    Then the Nikon View software box come up and you click to upload it.
    Uncheck the show thumbnails because it will slow down the upload.
     
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