copy of windows 7 is not genuine

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

asc5188

Thread Starter
Joined
Jan 1, 2013
Messages
5
I'm not really that knowledgeable about computers so bear with me. Every time i start my computer a black screen appears and it says your copy of windows 7 is not genuine. I can't do anything on this screen. I tried setting my computer to boot from DVD and re install windows 7 but when i do this is just ignores my windows 7 disc and goes straight to the black screen with your copy of windows 7 is not genuine. I even tried booting from a flash drive and it still wouldn't work. I'm really not sure what to do, this is a custom built computer. Not sure if it matters but i'm using an SSD as well.

specs:
os: windows 7
cpu: i7 950
mobo: EVGA X58 FTW3 132-GT-E768-KR LGA 1366 SATA
ram: 12gb
gpu: GeForce GTX 560 Ti
 

TerryNet

Moderator
Joined
Mar 23, 2005
Messages
80,300
First Name
Terry
I tried setting my computer to boot from CD and re install windows 7 but when i do this is just ignores my windows 7 disc and goes straight to the black screen
A genuine Windows 7 installation disc is a DVD. You need to set a DVD drive in the boot sequence before the hard drive or SSD. When the DVD initially boots you get a message to "press a key to boot from the disk" and sometimes you have only a second or two to respond, so be ready for that.

You can try booting to the Windows 7 DVD on another computer to make sure the disk is still OK (don't actually do anything--just make sure it will boot).

Similar story for the USB flash drive--see if it boots on another computer.
 

asc5188

Thread Starter
Joined
Jan 1, 2013
Messages
5
Sorry i typed CD instead of DVD, i have a dvd drive. When i boot from dvd or flash drive on my other computer it works, but when i boot from dvd or flash drive on this computer it doesn't do anything
 

flavallee

Trusted Advisor
Joined
May 12, 2002
Messages
81,343
First Name
Frank
Sorry i typed CD instead of DVD, i have a dvd drive. When i boot from dvd or flash drive on my other computer it works, but when i boot from dvd or flash drive on this computer it doesn't do anything
Check the boot order in the BIOS in this computer and make sure the DVD drive is listed first.

Are you using an original or copied version of Windows 7?

-----------------------------------------------------------
 

asc5188

Thread Starter
Joined
Jan 1, 2013
Messages
5
Its listed first but same problem. I'm using an original version of windows 7
 

TerryNet

Moderator
Joined
Mar 23, 2005
Messages
80,300
First Name
Terry
I'm mostly stumped by this. When you try to boot from the DVD is there even the slightest indication of an attempt to read the DVD? If not, maybe the power or data cable to the drive is loose.
 

flavallee

Trusted Advisor
Joined
May 12, 2002
Messages
81,343
First Name
Frank
When you boot from the Windows 7 DVD in the other computer, is the
Press any key to boot from CD or DVD
command appearing?

----------------------------------------------------------
 

DaveA

Trusted Advisor
Spam Fighter
Joined
Nov 16, 1999
Messages
16,561
First Name
David
Has this machine ever worked running Windows 7?

How long have you had this system running Windows 7?

How may different machines has this DVD been used on to install the OS?

Where did you get this DVD?
 

asc5188

Thread Starter
Joined
Jan 1, 2013
Messages
5
Terry: The dvd drive spins when i start it, also i've already tried replacing some of the wires

Flavalle: that message doesn't appear

DaveA: Yes i've been using it for half a year. I have two different machines with this OS. I got the dvd from newegg.
 

TerryNet

Moderator
Joined
Mar 23, 2005
Messages
80,300
First Name
Terry
If it were only the trouble booting the DVD I'd say the optical drive seems to be defective.

But since the USB also won't boot I'm thinking that there may be a problem with the motherboard or the BIOS. However, I have no idea how to test for that or what could be done to fix it.
 

TerryNet

Moderator
Joined
Mar 23, 2005
Messages
80,300
First Name
Terry
I have a warranty on my motherboard, should i replace it?
I gave you my thoughts on what might be wrong, but I certainly do not know enough to advise what to do. There could also be two problems, say a defective optical drive preventing the DVD boot and some USB problem preventing the USB flash drive boot.

If you do replace the motherboard keep all communications and receipts in case you have to prove to Microsoft that you replaced a faulty motherboard and should be allowed to activate your current copy of Windows. (This is not a worry if you have a retail Windows, but could be an issue if you have a OEM/System Builder's version.)
 

DaveA

Trusted Advisor
Spam Fighter
Joined
Nov 16, 1999
Messages
16,561
First Name
David
Yes i've been using it for half a year. I have two different machines with this OS. I got the dvd from newegg.
If you have install the OS from this DVD and use the same key code on more than one machine, then it is not genuine.
 
Joined
Jan 2, 2013
Messages
32
I've had the same problem, the solution is easy, but I need to know what it says in the bottom right corner of your desktop.

EXAMPLE :

Windows 7 - Build 7601
or
Windows 7 - Build 7600
 
Joined
Jan 2, 2013
Messages
32
Check the boot order in the BIOS in this computer and make sure the DVD drive is listed first.

Are you using an original or copied version of Windows 7?

-----------------------------------------------------------
Usually on computers and laptops, if theres a cd or dvd in the drive then it'll run the cd or dvd instead of the hard drive.
(Atleast on mines it does) But if it doesn't you have to click an F_ button on your computer's manufacturer screen.(ex: F12) (ex: F11) (It'll usually say something like " BOOT MANAGER - F12 " on the bottom of the screen
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top