Cordless Mouse & Keyboard ISSUES

[alexsgirl]

I have a Logitech Keyboard & Mouse. I contacted Logitech and they said there is not a Compatibility issue. But when I am playing a game after a few min the mouse freezes and the only way to fix it is to restart. but ever now and then the keyboard stops responding as well.
I have downloaded the new drivers and updated the software but still having problems.
It is a Logitech Cordless Combo
Keyboard:
M/D: Y-RF21
Mouse:
M/D: M-RP67


Please help.

 

[qikenuf]

New batteries perhaps?
Bad USB port, try another?
Receiver communication problem with mouse/kb?

 

[alexsgirl]

No, it has new batteries. That is what i checked 1st, and everything was working fine until I installed XP Home SP2. How do you check the Receiver?
And it never freezes until I am playing a game. Then in about 3-5 min it is frozen
Well thanks for your help!

 

[dr20]

I've got a Logitech cordless that was doing the same thing when using certain programs like Nero Showtime. For me though the problem was in 98SE and not XP.

As a temporary measure rather than restarting the computer try pressing ctrl/alt/del to bring up Task Manager. That may give you your mouse back. If it does just click cancel to close it.

On my system it was narrowed down to a conflict with the firewall. Zone Alarm and Sygate would not play well with the mouse but after installing Kerio's free 4.1.2 it seems to have stopped. It appears to have been a resource issue.

In your case I'm not sure if that's the solution but it could be. What firewall are you using? To quickly check if it is related try running your games with it temporarily disabled. You may have to disconnect the internet while you're trying that.

It could also be a compatibility problem with other programs. Through Task Manager try shutting them down one at a time until you narrow it down.

 

[Andrew002k]

Mine fails like this as well, while playing bf1942, seems to be very specific as it only happens during this one game.

for me, pressing the connect buttons (under the keyboard and on top of the receiver) and waiting about 10 seconds or so usually brings it back.

still losing all control of your plane mid loop while barrel rolling towards the ground during a dog fight just isint funny, you get to sit and give out to your mouse while you watch the ground spinning up to meet you

oh and ive checked all other programs, logs etc i can, nothing seems to help

 

[dr20]

Regardless of what Logitech says it's a bug with their drivers. They are well known to have problems and is the reason the next mouse I buy will not be from them.