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corrupt boot file

Discussion in 'Windows 7' started by pfs1, Jun 3, 2011.

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  1. pfs1

    pfs1 Thread Starter

    Jun 3, 2011
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium , 64 bit
    Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
    Processor Count: 4
    RAM: 3957 Mb
    Graphics Card: NVIDIA GeForce GTS 360M, 1024 Mb
    Hard Drives: C: Total - 456935 MB, Free - 417705 MB;
    Motherboard: PEGATRON CORPORATION, G60JX, 1.0 , BSN12345678901234567
    Antivirus: None
    my computer will not start, diagnostics says boot critical file c:\ci.dll is corrupt
  2. mel8again


    Jul 7, 2008
    Sounds like a fairly new system (i5). Did you make back up disks when you set it up? Did you make a start up disk? Most computers now days have the recovery on a partition of the hard drive. When you start there should be an F something (try F8 or esc key) to tap on when you see the logo. It should take you to a screen that will allow a repair to the boot system.

    Why are you running without virus protection? It won't take long before you have more problems. Try MSE from Microsoft (free).
  3. haycg


    Jun 11, 2007
    I don't know if it would help but take the batterys out for 2 or more minutes
    to let the power drain and after replacing try your computer again.
    If your using a desktop unplug for 2 or 3 minutes and let the power drain.

    As mel8again said when you turn your computer on start tapping the
    F8 Key to get into Safe Mode.
    The first on the list is - Repair your computer.

    command Prompt
    Using the arrow keys go to Safe Mode with Command Prompt.
    Press Enter
    New Screen - Administrator cmd.exe (That's the name in the left top corner)
    Type - chkdsk /r
    Don't forget the space between k and r
    Press the Enter Key
    Type - y - Enter

    :press the Power Button to turn your computer off.
    The next time you turn your computer on chkdsk /r will run.
    Don't press any key are chkdsk /r will be cancelled.
    5 Stages and number 4 and 5 take a long time to run.
    If using this Error Checking on a laptop than use an Electrical outlet (adapter)
    chkdsk /r took 1 hour and 38 minutes to run on my pc.
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