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corrupt drivers

Discussion in 'Hardware' started by computer dumb001, Oct 29, 2007.

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  1. computer dumb001

    computer dumb001 Thread Starter

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    hi i am a complete beginner with computers so please try to use terms that i will understand. I have not long bought a toshiba notebook, it is working very slowly (performance rating is 2.0) i plan on installing ubuntu and have the disk at hand, however when i come to put it into my DVD+RW drive it doesn't respond, and i found that the drive has disappeared, i checked in device manager and it says that it is corrupt or missing (code 39) if anyone ca possibly help me with this i would be most appreciative, thanks :)
     
  2. bigbear

    bigbear

    Joined:
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    You could try this registry fix or it could be the drive has died

    Fix for missing DVD/CD drives.

    Create a text file with NOTEPAD containing the following data exactly as below and name it FIXCD.REG
    You should have 3 boxes on the bottom in NOTEPAD.
    1)Filename : fixcd.reg
    2)Save as type: all files
    3)Encoding: ANSI
    If you do not change it from txt type to All files type, then the file will actually be fixcd.reg.txt, this won't accomplish the desired result

    Double click on the file and say yes to the merge into registry question.

    ----------------------- Use text after this line, contents of FIXCD.REG -----------------------------
    REGEDIT4

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
    "UpperFilters"=-
    "LowerFilters"=-

    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]

    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]

    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]

    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]
    ------------------------------ Use text before this line --------------------------------
     
  3. biagrin

    biagrin

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    Jan 1, 2006
    Messages:
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    if it is still listed in device manager then click on uninstall - it should then be recognized on reboot.

    try and source the drivers from the drives manufacturers website and install them again
     
  4. bigbear

    bigbear

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    You should not need any additional drivers as they are generic in Vista
     
  5. computer dumb001

    computer dumb001 Thread Starter

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    i have just done everything you told me to do but it still says the driver is corrupt, do you think it has died?
     
  6. bigbear

    bigbear

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    Is this a new machine?
     
  7. computer dumb001

    computer dumb001 Thread Starter

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    about 3 months old
     
  8. bigbear

    bigbear

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    You could try a system restore to an earlier time, if that does not work I suggest taking it back to the store.
     
  9. computer dumb001

    computer dumb001 Thread Starter

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    okay thanks for the help (y)
     
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