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corrupt microsoft office on VISTA

Discussion in 'Windows Vista' started by master69, Nov 10, 2007.

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  1. master69

    master69 Thread Starter

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    i was given a solution to this problem before. it was a corrupt normaldot file in microsoft word that was causing document to open in safe mode and then freeze while virus checks were initiated within the document itself. the problem with the solution i was given, was that the solution applied to XP explorer and not Vista, si it as impossible to find the normaldot.file, which is located in documents -settings. this location is not available in Vista (and a search didn;t bring the normaldot.file up either!).

    so if someone could tell me how to deal with this issue or give me an alternative means of fixing the problem I would be very grateful of course. And I thank everyone for their very kind support and effort in supporting me with these issues.:cool:
     
  2. Rollin' Rog

    Rollin' Rog

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    With "show hidden files" enabled, try normal.dotm in your User Name\AppData\Roaming\Microsoft\Templates directory.

    http://office.microsoft.com/en-us/word/HA100307561033.aspx

    By the way, I would strongly recommend you remove your email address from your signature unless you want it to be culled by "spam bots".
     
  3. master69

    master69 Thread Starter

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    thanks very much.I actually just removed it. and i have a pretty good bot blocker, and anitspam device. Thanks very much for your help

    ^^@^^
     
  4. Rollin' Rog

    Rollin' Rog

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  5. master69

    master69 Thread Starter

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    these template files don;t exist accroding to my pc...and if they do how do i find them when i don't know which folder thern hidden in...

    vista die die die!
     
  6. DaveA

    DaveA Trusted Advisor Spam Fighter

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    What version of Office are you using?
     
  7. Rollin' Rog

    Rollin' Rog

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  8. Rich-M

    Rich-M

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    Rollin Rog I show normal11.dot in Vista for Office 2003.
     
  9. Rollin' Rog

    Rollin' Rog

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  10. Rich-M

    Rich-M

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    Yep got it!
     
  11. master69

    master69 Thread Starter

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    This is the file path...there is no such file:
    pleae remember that this is an older verso of microsoft word (Office 2000) for windows 98 - and the compatability modes does not work either):


    1. HDD (C:)
    2. Users
    3. Default
    4. AppData
    5. then the only two file options are: [Local > Microsoft > game explorer / Temp > Windows] and[Roaming > Media Center Programs (0)/ Microsoft > Internet EXplorer > Quick Launch / Windows . network shortcuts /printer shortcuts /recent/send to/start menu > programs/templates (0)]

    the normaldot.file is nowhere to be seen
    thanks
     
  12. Rollin' Rog

    Rollin' Rog

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  13. master69

    master69 Thread Starter

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    because i have 10 years worth of academic work in word files..and word pad is a little primitive to say the least. If i opne them in any other programs i loose all the font, paginattion and presentation.

    thanks for the suggestion anyway. I will look agt Star Office
     
  14. Rich-M

    Rich-M

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    So Can Open Office
     
  15. Rollin' Rog

    Rollin' Rog

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    Yeah, it will open all the past stuff. What it does not open is the new 2007 .docx format. These need to be converted to .doc files first.
     
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