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corrupt windown/system/config/system

Discussion in 'Windows XP' started by Patsi33, Aug 8, 2006.

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  1. Patsi33

    Patsi33 Thread Starter

    Aug 8, 2006
    When I reboot I get the following error message:

    Windows could not start because the following file is missing or corrupt:

    You can attempt to repair this file by starting Windows Setup using the original setup cd. Select 'r' at the first screen to start repair.

    I tried to follow the instructions on microsoft's website but after selecting 'r' I ended up with a C prompt and never got the option to log on as administrator. When I tried to do the first command of "md tmp" I received the message "access denied". Not sure what else to do. This is a dell dimension PC running windows XP service pack 2.

    Anyone else have any suggestions? I tired calling Dell but they wanted $40 for the phone call.

  2. Rollin' Rog

    Rollin' Rog

    Dec 9, 2000
    When you reach the Recovery Console, what prompt are you at when you begin those instructions?

    If you enter the command dir do you see the contents of the Windows directory?

    You may find it easier to just do a reinstall with the Dell CD, instructions here for that:


    If you do the recovery console method and it doesn't succeed, you need to restore the backed up "tmp" files before trying the reinstall to avoid loss of data and programs.

    Recovery Console method here:


    There are several things to note about this operation.

    1 > it is not a "reinstall" of Windows, but a method of accessing System Restore.

    2 > all command lines are one line with appropriate spacing -- the doc file does not always reflect this.

    3 > you must complete all 3 parts for it to be a proper restore.

    4 > in the first part of this document you are given the command:

    copy C:\windows\repair\system C:\windows\system32\config\system

    you may get a "file not found" when running this command. If you do, substitute this command instead:

    copy C:\windows\repair\system.bak C:\windows\system32\config\system
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