corrupt windows genuine advantage tool KB892130

[gord298]

Hi

I'm running XP SP3, genuine product all paid for, also run Avast (anti virus) and Malwarebytes (anti malware) both of which I use every time I download anything

A few days ago Windows did an automatic update and about the same time I installed an uninstall program called "Your Uninstall"

This may or may not be a coincidence but at about the same time I started having boot up problems, it would freeze as soon as the "welcome" message came on the screen. Switching off and rebooting is usually successful although sometimes it takes 2 attempts.

I thought the problem might be in too many programs on start up so I checked in "Your Uninstall" to see what was there. This was when I noticed that a program called "Windows Genuine Advantage Tool KB892130" was marked as "corrupted"

I'd never heard of this program before but have since learnt that it is automatically installed with XP and is there to check the validity of the XP. Obviously it must have been there for years and has been ok otherwise presumably I would not have been able to install the SP updates.

My questions are:

1. Do I need to worry about the corrupt Advantage tool and if so what can I do to repair it?

2. Could this corruption be causing the boot up problems or are there other things I should do to solve this?

Incidentally the Windows "Restore" tool hasn't worked for ages, don't know why so can't reset to an earlier time

My technical knowledge is pretty thin but I can usually follow instructions

Many thanks in advance for any suggestions

 

[VictoriaiiCe]

That new update is an actually is a real Windows program.
http://support.microsoft.com/kb/892130 It makes sure your copy of Windows is "genuine"

Try reinstalling WGA tool again hope this will help you to fix this issue.
http://www.microsoft.com/communitie...&tid=062ffefb-f4d1-422e-a783-6aab80d31455&p=1

The steps mentioned in the link are:
1. Download the WGA update executable from this link:
http://www.download.windowsupdate.c..._7e1189ce89fb0c693cad6432a4c2f982dcea49a0.exe
2. Save the file in C:\Temp folder.
a. Click Start, click Run, type cmd and click ok.
b. On the command prompt, type the following command and hit enter:
psexec -i -s c:\Temp\<Enter the name of the file you downloaded to a temp folder>
3. Restart the computer for the changes to take effect.
4. Visit the windows updates site and check if you're able to downlaod the updates.

For more information on KB892130, check this link: http://support.microsoft.com/kb/892130

 

[gord298]

Hi Victoria

Many thanks for your very useful reply, will give it a try but first I'm trying to find out if this is the cause of the boot up problems.

Some of my friends, more technical savvy than me, have said that I should just uninstall the Windows Genuine Advantage Tool.

Not sure what to do so am trying to gather more evidence and opinions before I do anything.