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Corrupted e Mail Address (Outlook Express 6)

Discussion in 'Windows XP' started by Micrex2, Apr 26, 2010.

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  1. Micrex2

    Micrex2 Thread Starter

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    This is my first post in Tech Support Guy. I have spent some time looking in your forums for a possible answer to an e mail problem, but have not found any relevant answers as yet. I hope Admin do not shoot me for possibly posting this in the wrong way or place as I am not at all familiar with Forums.

    Can anyone help please? My friends and I use Windows XP Home SP3 and Outlook Express 6. A friend has sent me a problem email. When I reply using the ‘Reply’ button, my message ‘bounces’ back with the message in effect 'undeliverable due to corrupt e mail address', (of course). When checking in MY ‘Address Book’ I found an additional corrupt invalid e mail address in my friend’s name showing nothing but 29 astericks, i.e. ***************************** His original correct address is still listed, but when replying using the Reply button this finds the corrupted address, not the correct one.

    I can send him e mails by making certain that I type his correct e address in to the ‘To’ box. Has anyone out there come across this one before; does anyone know if this is just malicious software or something more sinister?

    My friend lives locally and I generally look after his PC as he does not know a lot about computers. I physically checked his PC recently and found that this problem has been going on for at least 2 months. He has been getting complaints from his other contacts saying that they are having the same problems.

    I have checked all aspects of his mail account in Outlook Express and all is correct.

    Thanks for any help or advice.
     
  2. Davec

    Davec Gone but never forgotten

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    In his account settings delete the reply address.
     
  3. Micrex2

    Micrex2 Thread Starter

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    Thanks for reply Davec, not quite as simple as that, had of course deleted the offending entry in my Address Book, but as soon as I get an e mail from him, the corrupt line appears again, it is obviously being carried by his e mail. As I said before my friend is having complaints from his other contacts when they receive e mails from him. I noticed in the Message Headers page of my received e mails from him, that the corrupt address line does appear there, how does one get over that does anyone know?
     
  4. Davec

    Davec Gone but never forgotten

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    You misunderstood. On his computer the reply to line needs to be deleted in the account settings.
     
  5. Micrex2

    Micrex2 Thread Starter

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    Thanks Davec, I will double check his Outlook Express 6 Accounts, Settings, Options once again and post any further info, hopefully sometime in the next couple of weeks. In the meantime we are trying to trace from where this corruption originated. My friend suspects it may have come via e mails from a Government Dept.!
     
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