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Could Be A Virus??

Discussion in 'Hardware' started by prncsclo, Oct 20, 2019.

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  1. prncsclo

    prncsclo Thread Starter

    Joined:
    Oct 20, 2019
    Messages:
    1
    Hello! I am experiencing some serious laptop problems and I am not sure what to do.

    I have an HP Pavillion x360 and it is running Windows 10. The laptop is only about 3yrs old.

    So I have not had any other issues with this laptop to date and it is pretty hardy. Last Friday, someone stole my laptop charger and I was forced to buy a cheap one off of amazon until I could shell out for a nicer HP one. I only had the cheap charger for maybe 2 days before the HP charger arrived, but I seriously think it destroyed my laptop.

    The problems I have been experiencing:
    - blue screening at random times
    - random shut downs when my laptop lid is closed and in my bag
    - random shut downs in the middle of me doing work
    - issues turning the laptop on, blinking power light, briefly blinking caps lock light (my laptop is on right now though and I am typing on it. It's just now very finicky)
    - the weirdest and most concerning, my laptop will randomly pixelate and the screen will corrupt itself. Here's a pic.


    I ran HP diagnostic tool and it says my laptop is in fine condition, which leads me to wonder if the charger I got contained a virus or did something malicious to my computer.

    Please let me know what you guys think!
     
    Last edited by a moderator: Oct 21, 2019
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    114,276
    I've removed the link. Please post the image directly in the context of the post.
     
  3. Blu_86

    Blu_86

    Joined:
    Aug 8, 2014
    Messages:
    229
    Sounds like your laptop might gotten a little overjolt from a bad power brick. Taking it to a good local shop with good techs with good online feedback may be a good idea. CMOS might need to be cleared and the BIOS reset.
     
  4. lynx1021

    lynx1021

    Joined:
    Jan 7, 2014
    Messages:
    2,375
    It could be the hp charger you got is not the right one. How does it do on battery? The same symptoms ? What is the rest of you part number? Saying HP Pavilion X360 is like saying "I got a Ford".
     
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