Solved could not create key, when installing a program

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

monksta

Thread Starter
Joined
Nov 3, 2016
Messages
8
Hello, im new to this site, and this problem is the reasson why i signed up.
Recently, ive been trying to install ableton live 9 (an app for creating music, beats, etc)
I always end up on this error:
''Could not create key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Currentverison\installer\Inprogress.
Verify that you have sufficient access to that key, or contact your support personnel.''

I dont have a good knowledge of registry keys and things like that, but i still tried to find the key trough REGEDIT.exe . i cant find this key in general, so i cant change the permissions as other people suggested on google. below i will add screenshots
sorry if this text doesnt make sense at some points, english is not my native language :)ss+(2016-11-03+at+10.10.56).png ss+(2016-11-03+at+10.11.37).png
 

DaveA

David
Trusted Advisor
Spam Fighter
Joined
Nov 16, 1999
Messages
16,654
Did you down load the correct version 32 or 64 bit for Windows?
 

monksta

Thread Starter
Joined
Nov 3, 2016
Messages
8
Did you down load the correct version 32 or 64 bit for Windows?
I believe so. the program came with 2 installers, one 32 bit and the other 64. ive been trying to install the 64 bit one (my pc is also 64)
 

Oddba11

Jim
Joined
May 12, 2011
Messages
8,032
Are you using an Admin account? Try running the installer as administrator (right click \ run as... )
 

monksta

Thread Starter
Joined
Nov 3, 2016
Messages
8

Attachments

monksta

Thread Starter
Joined
Nov 3, 2016
Messages
8
Are you using an Admin account? Try running the installer as administrator (right click \ run as... )
first of all, its a windows installer package, not a .exe file, so when you right click it doesnt give a option to run it as an admin. But as soon as you run it, it asks permission anyways
 

Attachments

Oddba11

Jim
Joined
May 12, 2011
Messages
8,032
And are you using an Admin account?

Based on the error above, it doesn't sound like the key can be generated, which sounds like a privlege issue. Or as noted above, a requirements issue. Per the link provided above, the Suite requires a lot of HDD space:

  • Live 9 Suite: 55 GB free disk space
 

monksta

Thread Starter
Joined
Nov 3, 2016
Messages
8
And are you using an Admin account?

Based on the error above, it doesn't sound like the key can be generated, which sounds like a privlege issue. Or as noted above, a requirements issue. Per the link provided above, the Suite requires a lot of HDD space:

  • Live 9 Suite: 55 GB free disk space
I have more than enough space, and i believe i that my account is an admin (it says in control panel that user is admin)
 

Attachments

Oddba11

Jim
Joined
May 12, 2011
Messages
8,032
While it's an admin account, and it should work, that's not always the case. The "run as admin" option noted above is present in Admin accounts and I've had to use it several times for various reasons to get a program to run properly. I understand that you don't have that option for a Windows Installer Package, I'm just stating my experience with other files. It likely has to do with UAC.
 
Joined
Sep 21, 2007
Messages
12,126
What security programs are you running? Some of them may need to be told that you are installing a program.
 

monksta

Thread Starter
Joined
Nov 3, 2016
Messages
8
While it's an admin account, and it should work, that's not always the case. The "run as admin" option noted above is present in Admin accounts and I've had to use it several times for various reasons to get a program to run properly. I understand that you don't have that option for a Windows Installer Package, I'm just stating my experience with other files. It likely has to do with UAC.
yes, probably, because when i used to run virtual machines they wouldnt work if i would not run them as admin, as soon as i did, they worked perfectly. But do you have any suggestions how to fix this?
 

monksta

Thread Starter
Joined
Nov 3, 2016
Messages
8
What security programs are you running? Some of them may need to be told that you are installing a program.
Maybe, but ive never had these problems before. ive got malwarebytes and norton security scan (it came with my pc, but it has ran out, and it says i have to buy it now)
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
where did you download the ableton live 9 suite from?
That costs £ /$ /€ 600 and is frequently pirated and ableton recently installed protection against pirating
Have you got an ableton account. You cannot even install the free trial without an ableton account and the account is checked while installing the program
 

monksta

Thread Starter
Joined
Nov 3, 2016
Messages
8
where did you download the ableton live 9 suite from?
That costs £ /$ /€ 600 and is frequently pirated and ableton recently installed protection against pirating
Have you got an ableton account. You cannot even install the free trial without an ableton account and the account is checked while installing the program
To be honest, this was a pirated version i was trying to download, BUT i had a legal lite version, with an ableton account and everything (because i bought an ableton product: ableton lauch pad s ) but since it was lite version, i couldnt save projects, etc, so i uninstalled and tried to torrent the full version from piratebay
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top