Could some plz check this HiJack Log

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TCEDMON

Thread Starter
Joined
Sep 14, 2003
Messages
11
Hello,

I can’t get rid of this MSSvc.exe error message on start-up on a friends system seems to be taking away resources and the computer is very very slow can someone help.

Thanks,
Ed

I ran HiJackThis here is the log:

Logfile of HijackThis v1.97.2
Scan saved at 12:43:31 PM, on 9/14/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Sherry\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/rr-healthhome
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1A214F62-47A7-4CA3-9D00-95A3965A8B4A} - C:\Program Files\Popup Eliminator\AutoDisplay490.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Popup Eliminator - {F50CE767-AE72-45EB-AECD-E8786C240373} - C:\Program Files\Popup Eliminator\PEToolBar490.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [LifeScape Media Detector] C:\Program Files\Picasa\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PopupEliminator] C:\Program Files\Popup Eliminator\Popup Eliminator.exe /min
O4 - HKCU\..\Run: [Reminder] C:\Program Files\Microsoft Money\System\reminder.exe
O4 - HKLM\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "Sherry"
O4 - HKCU\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "Sherry"
O4 - Startup: Microsoft Greetings Reminders.lnk = C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: PowerReg Scheduler.exe
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O9 - Extra button: Popup Eliminator (HKLM)
O9 - Extra 'Tools' menuitem: Popup Eliminator (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37861.8175347222
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
 
Joined
Dec 9, 2000
Messages
45,855
From what I've seen of this problem in the past you are lucky it isn't much worse. Fortunately there is nothing in the startups relating to it, so the file must be missing. That's a good thing.

It was configured to start as a service -- so you must go to Administrative Tools > Services and search for it there and disable it.

If you have trouble finding it, run HijackThis, only instead of posting a Scanlog, post a startuplist instead. This is done by clicking Config > Misc Tools, put a check in "list minor sections", and then click Generate StartupList. This will show services.

To remove the service itself from the service profile you will have to find it in the registry key under:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

By the way, since this service is NOT starting, it is not the source of your resource issue. That is probably due to having too many things starting and running. Uncheck a few of them by running msconfig and clearing some checks under the Startuptab.

You can review what they are using this link:

http://www.lafn.org/webconnect/mentor/startup/PENINDEX.HTM

Things like Microsoft Find Fast are particularly resource hungry.

The ones shown in the log as "Global Startup" items are not in msconfig but will be found as shortcuts in:

C:\Documents and Settings\All Users\Start Menu\Programs\Startup

and will have to be manually removed from there.
 

TCEDMON

Thread Starter
Joined
Sep 14, 2003
Messages
11
Rollin' Rog,

I will run Hijack and post the startup list sometime this coming weekend.

The problem is on a friend’s computer, I only have time to work on it on weekends.

Thanks,
Ed
 
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